Product Manager, Specialist

Responsibilities

• Leads digital product management activities for multiple digital products, or one strategic product.
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Coaches product teams towards best practices and learnings.
• Ensures delivery of messaging, communication, and customer outreach as necessary.
• PARTNERS WITH STAKEHOLDERS TO RESOLVE PRODUCTION AND IMPLEMENTATION ISSUES IN A TIMELY MANNER AND SUPPORTS/DRIVES ESCALATIONS WHERE REQUIRED TO ENABLE RAPID DELIVERY.
• LEADS THE PLANNING, DEVELOPMENT AND IMPLEMENTATION OF NEW DIGITAL PRODUCTS.
• DEFINES AND ANALYZES MARKETS, DEVELOPING DETAILED PRODUCT FEATURES AND REQUIREMENTS, AND DEVELOPING IMPLEMENTATION PLANS.
• EMPLOYS A VARIETY OF QUALITATIVE AND QUANTITATIVE ANALYSIS TECHNIQUES TO CONTINUOUSLY IMPROVE THE USER EXPERIENCE.
• PARTICIPATES IN AND PROVIDES RECOMMENDATIONS FOR ONGOING BUSINESS PLANNING AND DEPARTMENTAL PRIORITIZATION ACTIVITIES.
• PARTICIPATES IN SPECIAL PROJECTS AND PERFORMS OTHER DUTIES AS ASSIGNED.

Qualifications

• Undergraduate degree or equivalent combination of training and experience required.
• Graduate degree preferred.
• Minimum of five years related work experience.
• Two years of leading large cross-functional teams on major organizational projects preferred.