Product Manager - Product Development

About the Role

At Cryoport Systems, our mission is to support life and health by providing reliable and comprehensive temperature-controlled logistics solutions for the life sciences through our advanced technologies and dedicated personnel. The Product Manager will report to the Director of Product Management - PD (interim: Sr. Director of Product Marketing - PD) and work closely with Engineering, Product Marketing, and Project Management teams to align new products with corporate strategy, analyze profitability, and support the product portfolio of temperature-controlled shippers, condition monitoring systems, data services, and packaging/accessories.

The ideal candidate is an experienced Product Manager capable of operating in a fast-paced, dynamic setting, transforming market research, customer feedback, and sales data into actionable insights. This role will drive product development and improvement priorities, interact with cross-functional teams, and execute product line roadmaps from our Irvine office.

Responsibilities

• Product Development
  • Determine goals and metrics for product launches based on market research, industry trends, and customer feedback.
  • Develop business cases and use cases for new product ideas, build buyer personas, and design elements reflecting customer needs.
  • Collaborate with Marketing and go-to-market teams to define target market segments, audiences, and drivers of product adoption.
  • Map client requirements to potential new product features and functions.
  • Partner with Product Marketing, Project Management, and Engineering to execute copy, labeling, packaging artwork, and collateral material, supporting product launch timelines and adoption metrics.
  • Understand product strategy and roadmap, proactively identifying marketing opportunities and creating execution plans.
  • Develop business cases for new product introductions based on market data, financial impact, and competitor landscape.
  • Gather, decipher, and prioritize global customer needs, translating them into product requirements for conceptualization, design, development, manufacturing, and launch.
  • Drive project development and launch readiness through the stage gate process.
  • Develop product launch plans, including pricing, margin targets, forecast, and revenue planning.
  • Support multi-year product development roadmaps, global rollout sequences, and financial modeling aligned with strategic priorities.
  • Serve as a key subject matter expert for assigned products.
  • Partner with Operations and Sales to develop processes for forecasting, ordering, delivery, installation, and training.
• Competitive Analysis
  • Understand the competitive landscape and serve as a subject matter expert on competitors and their positioning.
  • Build and maintain competitive intelligence and analysis to inform portfolio strategy.
  • Monitor competitive products, potential threats, and competitor capabilities.
  • Develop a deep understanding of market trends.
  • Partner with Product Marketing to collect, analyze, and organize competitive data.
  • Identify strengths and weaknesses of proposed products relative to competition, anticipate competitive responses, and incorporate insights into sales projections.
• Lifecycle Management
  • Develop goals, metrics, and analyze sales and profit performance for assigned product areas.
  • Assess marketing promotions and provide recommendations for campaigns and collateral updates to achieve revenue goals.
  • Manage sales forecasts and budgets to support S&OP and demand planning.
  • Work with the Global Sourcing team on inventory management of products and materials.
  • Develop and maintain features, benefits, and updates for collateral, specification sheets, slide decks, and client-facing forms.
  • Verify product requirements are captured throughout the development lifecycle in collaboration with Sales, Product Marketing, and Engineering.
  • Manage product line roadmap and lifecycle.
• Product Marketing
  • Provide product knowledge to assist Marketing with go-to-market strategies and launch campaign plans, including marketing collateral, training, and creative briefs.
  • Partner with Marketing to deliver sales team training, tradeshow support, and content marketing (e.g., demos, webinars, case studies, white papers, blogs).
  • Assist in developing and executing product-related content, collateral, sales enablement tools, presentation materials, user guides, and product updates for sales personnel and end users.
  • Develop strong relationships with key internal stakeholders and support communication and training initiatives to raise awareness of marketing activities.

Requirements

• Bachelor’s Degree in Life Sciences, Packaging, Engineering, Marketing, or a related field; or equivalent technical background with marketing experience.
• 5+ years of relevant experience in market research, product marketing, product management, product development, or lifecycle management in the medical device or packaging space.
• Proficient in Microsoft Office Suite and intermediate knowledge of Adobe Acrobat Pro, NetSuite, Power BI, Salesforce, and Pardot.

Skills & Competencies

• Analytical, data-driven, and eager to learn in a collaborative, fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to lead cross-functional teams, manage multiple stakeholders, and resolve conflicts.
• Passion for Cryoport’s mission and alignment with its values.
• Strong collaborator and change agent who challenges the status quo.
• Exceptional organizational, planning, and analytical abilities with a process-oriented mindset.
• Ability to create, deliver, and communicate complex market, segment, and client needs to diverse stakeholders.
• Business process orientation for developing solutions.

Pay

Up to $130,000 annually, depending on experience, plus stock options, bonus, 401k, and benefits.