Product Manager, Printavo

About the role

Inktavo + OrderMyGear have joined forces to bring the industry’s leading technology solutions to power the businesses behind branded merchandise. Our trusted products—including OneSource, Printavo, GraphicsFlow, Clarity, OrderMyGear, and Inksoft—help distributors, decorators, printers, sign shops, suppliers, and team dealers manage and grow their businesses. By connecting these solutions in one ecosystem, we’re building a better way for the industry to work, grow, and deliver exceptional experiences to their customers. As a Product Manager for Printavo, you will identify and prioritize problems and opportunities, work with Product Design and Engineering to define, design, and deliver product capabilities that enable apparel decorators, print & sign shops to quote, produce, and fulfill orders successfully. You will collaborate closely with engineering, design, and cross‑functional stakeholders to build quarterly roadmaps and ship features that drive customer outcomes, business outcomes, and product strategy. You own the problems and opportunities for your domain, lead your squad to create ongoing customer value, and strengthen Printavo's competitive position.

Responsibilities

• Strategic Roadmapping: Own the epic‑level roadmap across Printavo's core workflows (quoting, invoicing, production, fulfillment, and payments). Translate initiatives into epics and break problems down into well‑scoped epics with clear hypotheses, success metrics, and MVP/Beta/GA sequencing.
• Customer Discovery: Lead discovery independently, including competitive analysis and mixed‑method research, to turn ambiguous problems into initiatives worth building. Conduct discovery with customers, prospects, and internal teams to deeply understand needs, problems, opportunities, and context for an initiative.
• Data‑Driven Leadership: Use data (SQL, Pendo, Sigma, Looker, or equivalents) to diagnose issues, track outcomes, and defend roadmap tradeoffs with evidence, not just opinion. Analyze and interpret data and research results and synthesize insights for roadmap development.
• AI Integration: Apply AI across your own workflow (e.g., discovery synthesis, prototyping, documentation) and identify where AI creates real value for shop owners, not just novelty. Identify opportunities where AI capabilities can improve customer outcomes, operational efficiency, or product differentiation.
• Cross‑Functional Collaboration: Partner with engineering and design to scope and ship epics, including pushing back when a proposed solution doesn't serve the customer or business outcome