Product Manager, Permitting & Licensing

The Product Manager, Permitting & Licensing role is seeking a strategic leader to drive the evolution of a mission-critical SaaS product serving public sector organizations. Key responsibilities include:

1. Define and execute the product vision, strategy, and roadmap for permitting and licensing solutions.
2. Partner with engineering teams to transform product strategy into actionable user stories, features, and technical priorities while managing backlogs through Agile methodologies.
3. Act as a subject matter expert on permitting, licensing, inspections, and government workflows, helping teams understand customer needs and industry requirements.
4. Gather and analyze customer feedback, regulatory changes, market trends, and competitive insights to guide product decisions and prioritization.
5. Collaborate with Customer Success, Implementation, Sales, and Marketing teams to support adoption, product positioning, launches, demonstrations, and customer education.
6. Develop data-driven business cases for new capabilities and improvements that deliver measurable customer and business value.
7. Use analytics, AI capabilities, and customer insights to improve product discovery, prioritization, and overall user experience.
8. Build strong relationships with customers and represent the product vision in meetings, conferences, and industry events.

Requirements

• 5+ years of experience in product management, ideally within SaaS, GovTech, workflow automation, or business process software environments.
• Experience with permitting, licensing, inspections, community development, land management, or related government technology solutions is highly preferred.
• Proven ability to convert customer needs into product strategies, roadmaps, and prioritized feature development plans.
• Familiarity with modern SaaS architectures, including technologies such as .NET, C#, JavaScript, SQL, and cloud platforms, with Azure experience preferred.
• Strong analytical skills with experience using customer data, metrics, and insights to support product decisions.
• Experience collaborating with Agile development teams and using tools such as Jira.
• Excellent communication, leadership, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Bachelor’s degree in Business, Computer Science, Engineering, Public Administration, GIS, or a related field, or equivalent professional experience.
• Ability to balance strategic thinking with hands-on product execution in a fast-moving environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to own and influence a high-impact product line with significant strategic visibility.
• Collaborative environment with experienced product and executive leaders focused on mentorship and professional growth.
• Chance to build technology that improves government efficiency and enhances citizen experiences.
• Opportunities for career progression toward Senior Product Manager, Director of Product Management, or broader product leadership roles.
• Flexible and innovation-driven workplace culture focused on customer success and continuous improvement.