Product Manager, Payments, Funds-In, North America

About the role

Own defined product capabilities within the Funds-In platform, with a primary focus on bank payments including ACH, real-time payments, and open banking.

Responsibilities

• Translate product strategy into clear roadmaps, backlogs, and delivery plans aligned to platform and architecture goals
• Lead discovery, requirements definition, solutioning, and rollout for new bank payment capabilities and optimizations in partnership with engineering and external providers
• Coordinate integrations with banks, PSPs, processors, and payment networks, leading end-to-end delivery from inception through launch
• Monitor and improve key performance metrics such as conversion rate, transaction success rate, settlement timing, and cost per transaction
• Partner closely with Compliance, Risk, Operations, and Finance to ensure payment capabilities meet regulatory and operational requirements
• Identify opportunities to improve scalability, reliability, and customer experience across bank payment flows
• Conduct market, competitive, and technology analysis to inform product enhancements and long-term strategy
• Develop business cases for new capabilities and optimizations, including cost, impact, and prioritization inputs
• Deliver solutions using an agile development lifecycle and coordinate launches with cross-functional stakeholders
• Define, track, and report on KPIs and OKRs used in leadership and executive-level reporting

Requirements

• 5–7 years of product management experience in payments, fintech, or financial services, with ownership of a product or product line across development, testing, and launch
• Strong knowledge of bank-based payment rails (ACH, real-time payments, open banking) and ecosystem integrations (banks, PSPs, processors)
• Ability to translate strategy into roadmaps, requirements, and execution plans while driving end-to-end product delivery
• Proven ability to analyze performance, including revenue, profitability, and key product KPIs
• Strong cross-functional collaboration with engineering, compliance, risk, and business stakeholders
• Experience conducting competitive analysis and defining product direction and features
• Understanding of regulatory and compliance requirements in payments
• Strong analytical, problem-solving, and prioritization skills with experience building business cases
• Effective communication and stakeholder management, including executive-level reporting
• Self-starter with an ownership mindset and ability to operate as an individual contributor
• Applicants must be currently authorized to work in the United States on a full-time basis

Schedule

Hybrid – minimum of three days a week in the office to support in-person collaboration, problem solving, and ideation.

Benefits

• Paid time off
• Medical, dental, and life insurance
• Parental leave
• Global adoption assistance
• 4% Western Union contribution to 401K
• Short-term incentives
• Access to best-in-class development platforms

Pay

Annual base salary range: $125,000 to $150,000 USD. Total on-target compensation includes base salary and short-term and long-term incentives aligned with individual and company performance.