Product Manager - Payments

About the Role

Ready to take your career global? At Global Payments, you don’t just build payments, you define how commerce happens. Every tap, every transaction, and every experience depends on seamless, secure payment technology. In our Genius restaurant platform, payments sit at the center of everything, powering how restaurants serve guests, manage operations, and grow their business. As Payments Product Lead, you will take ownership of one of the most critical parts of our platform. You will lead how payments work end-to-end across in-store experiences, online ordering, and global expansion. From shaping long-term architecture to launching new hardware, your impact will be visible in every transaction our clients process. You will work across product, engineering, hardware, partners, and senior leaders in a fast-moving, high-energy environment. Here, you will bring clarity to complexity, influence strategy at scale, and shape a platform used by thousands of businesses every day. In this role, you’ll define and deliver the future of payments for Genius.

Responsibilities

• Define and drive the end-to-end payments strategy across in-store and digital experiences, creating seamless, reliable, and scalable transaction journeys.
• Lead the launch of Genius-owned payment hardware, shaping device capabilities, user experiences, and rollout strategies that transform how merchants accept payments.
• Build and evolve a unified payments architecture, reducing complexity and enabling scalable growth across markets, channels, and integrations.
• Drive certification and compliance strategies across networks and regions, ensuring uninterrupted payment acceptance and strong operational performance.
• Own relationships with payment processors, gateways, and partners, influencing roadmaps and securing capabilities that accelerate business success.
• Lead global payment expansion into new markets, enabling local payment methods, regulatory compliance, and faster time to launch.
• Shape the payments roadmap, aligning product, engineering, and business priorities to deliver measurable improvements in authorization rates, reliability, and performance.
• Establish and track success metrics such as transaction latency, device uptime, certification coverage, and merchant satisfaction, continuously improving outcomes.

Qualifications

• 7+ years of product management experience, with at least 4 years owning payments products in areas such as point of sale, acquiring, processing, or embedded payments.
• Deep expertise in card-present payments, including EMV, contactless, PCI DSS (Payment Card Industry Data Security Standard), and secure payment architectures.
• Proven experience managing multiple payment integrations and navigating complex payment ecosystems.
• Track record of delivering payment solutions that improve key metrics such as authorization rates, fraud reduction, and operational efficiency.
• Experience working directly with payment networks, processors, and financial partners, influencing outcomes and driving alignment.
• Strong ability to operate across strategy and execution, from defining long-term architecture to delivering launch milestones.
• Clear communication and leadership skills, with the ability to influence technical and non-technical stakeholders.
• A pragmatic, ownership-driven mindset, with the ability to bring structure to complex, evolving challenges.

Benefits

• Competitive salary and benefits package that recognizes your contribution.
• Opportunities to grow your skills and build your career within a global business.
• Access to learning, development, and on-the-job experiences that expand your expertise.
• Supportive, inclusive team environment where your ideas and input matter.
• Time to give back through community and charity initiatives.
• Global employee assistance programme to support your wellbeing.
• Recognition through a global platform that celebrates your achievements.

Globalpayers think like a client, act like an owner, and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.