Product Manager - Payments and Financial Services

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. We’re creating the future of financial automation so businesses can spend more time on what matters. Join a vision-driven team tackling challenges and building cutting-edge solutions in a fast-paced, ever-changing environment. Whether in our offices in San Jose, CA, Draper, UT, or remote-eligible, you’ll collaborate to deliver real impact for SMBs.

About the role

Join BILL as a Product Manager on the Payments and Financial Services team, specifically within the FinSuite Platform. FinSuite is BILL's next-generation payments platform, responsible for core money-movement capabilities powering how hundreds of thousands of SMBs pay vendors, manage cash flow, and automate financial operations. The team owns Payment Engine, payments processing infrastructure (ACH, check, RPPS, wire), ledger ingestion, platform decoupling, and AI-enabled payment experiences. The FinSuite team processes over $30B across 10M+ transactions per month, directly impacting customer trust and BILL's transactional revenue.

Responsibilities

• Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration.
• Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials for engineering and design execution.
• Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management.
• Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with senior PMs.
• Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage.
• Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value.
• Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically.
• Proactively identify delivery risks and dependency gaps, escalating with options rather than just problems.

Requirements

• 2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes.
• Proven ability to ship software products end-to-end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches.
• Strong written communication skills with the ability to author clear requirements, decision documents, and stakeholder updates.
• Comfort using data to size opportunities, prioritize work, evaluate post-launch outcomes, and define success metrics at the feature or workflow level.
• Ability to manage ambiguity within a bounded scope, move work forward independently, and escalate with context when blockers arise.
• Strong cross-functional partnership instincts, coordinating across engineering, design, analytics, and business stakeholders without losing momentum.

Qualifications

• Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable.
• Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products.
• Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers.

This position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Pay

San Jose, CA pay range: $117,900—$141,500 USD (base salary).

Draper, UT pay range: $100,200—$120,300 USD (base salary). Additionally, this role is eligible to participate in BILL’s bonus and equity plan.

Benefits

• 100% paid employee health, dental, and vision plans (HMO, PPO, or HDHP options).
• HSA & FSA accounts.
• Life Insurance, Long & Short-term disability coverage.
• Employee Assistance Program (EAP).
• 11+ observed holidays, wellness days, and flexible time off.
• Employee Stock Purchase Program with employee discounts.
• Wellness & fitness initiatives.
• Employee recognition and referral programs.