Product Manager - Financial Services

About the role

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

The Productivity Plus Manager is Responsible for the management, growth, profitability, and strategic direction of the Productivity Plus revolving account portfolio and related payment products. The manager will lead business initiatives designed to increase customer acquisition, account utilization, dealer participation, and Parts & Service sales while ensuring a positive customer experience and sustainable portfolio performance. The candidate will work closely with Capital Sales, Parts, Marketing, Operations, Risk, IT, and external partners to support program growth and operational effectiveness.

Responsibilities

• Develop and execute strategic initiatives to drive Productivity Plus portfolio growth, profitability, and customer engagement
• Manage the overall performance of the Productivity Plus portfolio including acquisition, utilization, retention, and financial results
• Partner with CNH Parts, Sales, Marketing, and Brand teams to develop and deliver programs that support Parts and Service sales growth
• Lead development and execution of promotional financing campaigns and customer marketing initiatives
• Establish and monitor key performance metrics related to portfolio performance, revenue generation, customer activity, and dealer participation
• Identify opportunities to enhance customer experience, improve operational efficiency, and increase digital adoption
• Collaborate with Operations, Risk, Credit, Collections, and IT teams to ensure effective portfolio management and program execution
• Develop business cases and recommendations for new products, services, and program enhancements
• Manage relationships with external vendors, program administrators, payment processors, and other strategic partners
• Monitor industry trends, competitive programs, and market opportunities to support strategic decision-making
• Develop annual business plans, forecasts, budgets, and profitability analyses for the Productivity Plus portfolio
• Lead and develop team members through coaching, performance management, and professional development
• Represent Productivity Plus in cross