Product Manager - Operations Supply

About the role

The OM – Operations/Supply owns the interface between Trystar's solution portfolio and its operational ecosystem — ETO Engineering, Manufacturing, Sourcing, and Planning. This role sets the customer and market requirements for our Operations partners that enable Trystar to deliver on its solution commitments.

Responsibilities

• Fulfillment Strategy & SIOP Contribution
• Define fulfillment model requirements for the enterprise portfolio — what lead time targets are required by segment, and how fulfillment decisions impact margin and customer experience.
• Provide SIOP with broad market context, new solution launch timing, and forward-looking demand requirements — informing the process without owning cycle execution, which remains with Sales Ops and Planning.
• Identify and escalate capacity constraints, make-buy risks, and fulfillment bottlenecks that threaten delivery commitments or growth objectives; set resolution requirements for Manufacturing and Sourcing.
• Cost Structure & Margin Requirements
• Set cost reduction requirements and priorities across the portfolio by solution family and lifecycle stage — ETO Engineering, Manufacturing, and Sourcing determine how to achieve them.
• Consume Finance’s margin reporting and translate it into specific cost-out targets, design-to-cost requirements, and make-buy direction for the operational teams.
• Participate in EQR Performance reviews, identifying systemic cost overruns and poor-margin configurations — and setting the requirements to address them.
• Build business cases for platform consolidations, tooling investments, and fulfillment model shifts that improve Trystar’s cost competitiveness and scalability.
• Supply Resilience & New Solution Readiness
• Establish dual-source and supply risk standards for critical components, working with Sourcing to develop mitigation plans against single points of failure.
• Define operational go-live requirements for new solution introductions — Manufacturing, Sourcing, Quality, and Planning own the execution against those requirements.
• Set the operational integration requirements for M&A transactions, including manufacturing footprint, supplier rationalization, and inventory strategy; coordinate across functions to ensure execution.

Qualifications

• 7+ years of experience in operations strategy, supply chain management, product operations, or offering management in a B2B manufacturing or industrial technology business.
• Demonstrated experience with SIOP or S&OP processes and their commercial implications — contributing to the process without owning its execution.
• Strong understanding of CTO vs. ETO fulfillment model tradeoffs and their impact on lead time, margin, and customer experience.
• Experience driving cost-out programs across manufactured solution portfolios with measurable gross margin outcomes.
• Ability to build supply chain resilience frameworks, including dual sourcing standards and supply risk assessments.
• Cross-functional credibility with Manufacturing, Sourcing, Planning, Engineering, and Finance — able to set requirements and hold teams accountable without direct authority.
• Proven ability to integrate AI tools (e.g., Claude, ChatGPT, Copilot) into core workflows — research, modeling, communications, synthesis — with demonstrated examples of how AI accelerated output quality or speed.

Preferred skills

• Experience in electrical power systems, capital equipment manufacturing, or adjacent industrial markets.
• Familiarity with ERP systems (Oracle, SAP, or equivalent) and operational data environments.
• APICS CPIM, CSCP, or equivalent supply chain certification a plus.
• Bachelor’s degree in Operations, Supply Chain, Industrial Engineering, or related field.
• MBA a plus.