Product Manager - MyChart

Job Description Summary

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Responsibilities

• Drive the vision, strategy, business requirements, roadmap and deliver key product outcomes for a specific product.
• Partner with engineering and other IT functions, UX, analytics, marketing, operations, and clinicians to build solutions that deliver value for the organization and our consumers.
• Gather and build requirements, build backlogs, and prioritize work.
• Navigate roadblocks to keep teams working.
• Leverage market data and customer feedback to inform and guide future product/feature development.
• Break down complex problems into steps that drive product development.
• Participate in research in testing to understand customer pain points and identify opportunities for improvement – be the customer’s advocate … always.
• Leverage market data and product analytics to understand how customers use the product and help guide decisions on future improvements and optimizations.
• Proactively manage and monitor product and operational risks (regulatory, security, operational, etc.) to prevent and/or mitigate risks to the customer and business.
• Monitor and manage product schedules, scope and budget and delivering as scheduled.
• Manage and coordinate across various functions ensuring that groups outside the core product team are included in the journey.

Qualifications

• Bachelor's Degree
• 3-5 years of Product Management experience
• Experience driving elements of the product development lifecycle such as product vision, go-to-market strategy, driving requirements, and product launch.
• Experience managing immediate teams and schedules through influence.
• Proven ability to facilitate team meetings, recap for team alignment, and drive conversations with efficiency.
• Knowledge of multiple functional areas, including product management, engineering, UX/UI, operations, finance, or marketing.
• Excellent problem-solving, organizational, and analytical skills.
• You are a great communicator and storyteller, communicating concepts and ideas to partners at all levels.
• You know how to encourage, empower, and support a team to get things done.
• You can connect dots and people across the organization to help coordinate forward movement of your product.
• You thrive in ambiguity while helping your team create a clear path forward.
• You’ve worked in digital before and have experience leading in an agile environment.