Product Manager, Multiple Levels

About the role

Our Product team is central to Carvana's growth. We are hiring Product Managers across several teams in Los Angeles and Phoenix, focusing on mid-level and senior roles. Each team shares foundational qualities: strong product instincts, a data-driven mindset, an AI-first approach, and the drive to own outcomes end to end.

Teams

• Transactional Communications: Own the customer-facing communications ecosystem across email and SMS, delivering clear, empathetic, and timely messages throughout the car-buying journey at scale.
• Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push.
• Engineering Horizontals - Identity, Experimentation & Data Platform: Own the foundational platforms that power customer trust, product innovation, and regulatory compliance, including authentication, consent management, data privacy APIs, and experimentation infrastructure, as well as the strategic shift in how Carvana consumes and governs data through enterprise adoption of Sigma, migration of legacy SQL Server assets to Snowflake, and ownership of the unit economics of the data platform.
• Inventory Workforce and Vehicle Management: Support the design and development of a new collection of AI and Machine Learning vehicle routing and advanced manufacturing solutions. The goal is to automate the entire reconditioning process while optimizing for speed, cost, and quality.

What You’ll Be Doing

While responsibilities vary by team, all roles share a common set of expectations: Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs. Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives. Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements. Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution. Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution. Use data to size opportunities, evaluate tradeoffs, and make decisions. Take full ownership of your product area and be accountable for the long-term trajectory of key business outcomes such as sales, gross profit, customer satisfaction, and cost per unit sold.

What You Should Have/Know

• A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience.
• Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration.
• Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma.
• An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity.
• Excellent written and verbal communication, organizational, and project management skills with strong attention to detail.
• Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences.
• Deep product experience at one or more highly successful and ideally high-growth companies.
• A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively.
• Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions.
• Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences.
• Experience with agile methodology and product strategy and roadmapping.
• Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration.
• Background in automotive, e-commerce, marketplaces, retail, or similarly complex operating environments.

What We’ll Offer

• Full-Time position with a competitive salary and Carvana stock compensation.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other Requirements

• Must be able to read, write, speak and understand English.
• Pass a complete background check.
• This role is eligible for visa sponsorship.
• Carvana is an equal employment opportunity employer.