Product Manager, Multi-Cloud Trust & Safety

About the Role

Claude usage increasingly reaches customers through our cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions, so our approaches must be designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud.

Responsibilities

• Model Safety Across Clouds
  • Own the multi-cloud strategy and roadmap for safeguards — data retention, automated review, human review, and enforcement — designed to fit each partner's operating model
  • Design product experiences and operations paths for managing eligibility criteria, verification paths, and the controls attached to differentiated capabilities for higher-trust organizations
  • Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
  • Drive transparency commitments to customers and partners on data access, review, and enforcement
• Fraud & Abuse
  • Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing
  • Define the fraud signals exchanged with each cloud partner and turn them into product requirements that influence growth initiatives
• Cross-functional Leadership
  • Engage directly with enterprise security, risk, and compliance leaders to understand their requirements and turn them into roadmap priorities
  • Be Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft
  • Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds
  • Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive
  • Work with marketing and partner teams on how we position our safeguards externally

Minimum Requirements

• 10+ years of experience
• 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software
• Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations
• Excellent written communicator and able to drive clarity out of complexity
• Equally fluent in policy nuance and systems detail, and able to explain the tradeoff between them to lawyers, engineers, go-to-market teams, and partner executives alike

Preferred Requirements

• Prior product experience in trust & safety, security, privacy, or compliance
• Built or shipped products with a hyper-scaler as a partner — able to align strategic goals and deliver impact over multiple quarters in partnership with an external third party
• Owned a top-line revenue target while being held to a counter-risk outcome — a fraud-loss number, an abuse rate, a compliance authorization, an enforcement program — not just a product roadmap
• Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces
• Background in AI safety, content moderation, or abuse-detection systems
• Designed incident-response or escalation processes that span more than one company

Pay

Annual Salary: $305,000—$385,000 USD

Schedule

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.