Product Manager, Multi-Cloud Trust & Safety

About the role

Claude usage increasingly reaches customers through cloud partners — Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry. These surfaces require bespoke solutions designed for third-party distribution from the start. In this role you will own how Anthropic's model safeguards, fraud defenses, and compliance posture show up on every cloud.

Responsibilities

• Model Safety Across Clouds
  • Own the multi-cloud strategy and roadmap for safeguards — data retention, automated review, human review, and enforcement — tailored to each partner's operating model
  • Design product experiences and operations for managing eligibility criteria, verification paths, and controls attached to differentiated capabilities for higher-trust organizations
  • Build threat-intelligence sharing with AWS, Google, and Microsoft so misuse is detected and acted on consistently across surfaces
  • Drive transparency commitments to customers and partners on data access, review, and enforcement
• Fraud & Abuse
  • Own fraud and abuse defenses for partner-sold offerings: bot and mass-registration abuse, pre- and post-sale risk controls, and chargebacks where the partner owns billing
  • Define the fraud signals exchanged with each cloud partner and turn them into product requirements that influence growth initiatives
• Cross-functional Leadership
  • Engage directly with enterprise security, risk, and compliance leaders to translate their requirements into roadmap priorities
  • Serve as Anthropic's product counterpart to trust & safety, security, and compliance teams at AWS, Google, and Microsoft
  • Work with Safeguards, Inference, Policy, Security, Legal, and multi-cloud engineering to ship one coherent set of controls across three clouds
  • Partner with sales and partnerships to support enterprise evaluations where data-handling and safety requirements are decisive
  • Collaborate with marketing and partner teams on how we position our safeguards externally

Minimum Requirements

• 10+ years of experience
• 5+ years of product experience in platform product roles on high-scale, enterprise- or developer-facing software
• Operate with high autonomy in ambiguous, fast-moving environments, with a track record of executing across teams and organizations
• Excellent written communicator able to drive clarity out of complexity
• Fluent in both policy nuance and systems detail, and able to explain tradeoffs to lawyers, engineers, go-to-market teams, and partner executives

Preferred Requirements

• Prior product experience in trust & safety, security, privacy, or compliance
• Built or shipped products with a hyper-scaler as a partner — aligned strategic goals and delivered impact over multiple quarters in partnership with an external third party
• Owned a top-line revenue target while being held to a counter-risk outcome — fraud-loss number, abuse rate, compliance authorization, enforcement program — not just a product roadmap
• Direct experience on a trust & safety, fraud, or security product team at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces
• Background in AI safety, content moderation, or abuse-detection systems
• Designed incident-response or escalation processes that span more than one company

Pay

Annual Salary: $305,000—$385,000 USD

Logistics

• Minimum education: Bachelor’s degree or equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, staff are expected to be in one of our offices at least 25% of the time; some roles may require more office time
• Visa sponsorship: We sponsor visas and will make every reasonable effort to secure one if an offer is made