Product Manager - Kinetic Ops App

About the role

You will lead the product strategy, roadmap, and detailed design for the suite of Kinetic Ops Apps used to manage interaction with customers and vehicle flow in our hubs. Our team across 10+ hubs uses these every day to run their workflow. Customers use them to schedule and track cars, download documentation, view invoices, and pay us.

Ops Apps is a big part of what gives Kinetic a modern, delightful customer experience vs. a traditional auto repair shop. You’ll be responsible for:

• Overall strategy and customer value prop
• Internal workflows for our team
• Detailed designs for features and business logic
• Look and feel of the final product
• The under-the-hood software architecture

The ideal candidate will be able to hold all these levels in their head at once – always thinking about the big picture and how to craft a compelling product narrative, but with a sharp eye for detail that allows us to ship professional looking, well-executed software to customers.

Qualifications

• BS/MS in Computer Science, Business, or related field
• 5+ years of product management experience
• Proven experience in software product development (preferably SaaS or B2B)
• Demonstrated ability to define and prioritize complex product roadmaps
• Strong data analysis skills and a data-driven approach to product development
• Excellent communication skills and the ability to effectively collaborate with technical teams
• Ability to work in person in Oakland, CA

Desired Personal Qualities

• Strong customer empathy: ability to understand user needs and translate them into product requirements
• Cross-functional leadership: ability to align engineering, design, and operations toward a shared vision
• Data-driven mindset: uses evidence and metrics to guide prioritization and decision making
• Excellent written communication and collaboration skills
• Likes the idea of fast iteration cycles for deep-tech products with direct customer feedback
• Deep intellectual curiosity and a relentless attention to detail
• Loves robots

Pay Range

120,000 - 180,000 USD per year (Oakland)

Engineering

Oakland, CA