Product Manager - Integrations
JobsInMass.com · Boston, MA · Yesterday
Information TechnologyFull-time
About the role
We are seeking a Product Manager to drive integration execution, translate technical and business needs, navigate external dependencies, and improve the integration experience.
Responsibilities
- Lead complex integration initiatives between partners, enterprise customers, and internal teams
- Turn ambiguous requirements and external constraints into shipped outcomes
- Work closely with engineering, GTM, and external stakeholders to define requirements, clarify tradeoffs, and ensure technical decisions map to customer and business value
- Manage the reality of partner timelines, customer constraints, API limitations, incomplete documentation, and shifting priorities while keeping momentum
- Create lightweight structure, documentation, and decision-making frameworks that help teams move faster without slowing down execution
- Influence decisionmaking around priorities, risks, and execution plans
- Identify recurring friction across customer and partner implementations and help turn one-off learnings into scalable product improvements
Requirements
- Strong understanding of APIs, data flows, technical constraints, and how software systems connect
- Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions without needing perfect specs
- Strong ability to work across engineering, GTM, customers, and external partners, especially when priorities are competing or ownership is unclear
- Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty
- Experience working with enterprise customers, partners, or external stakeholders to understand needs, manage expectations, and solve practical implementation challenges
- Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and to create documentation that improves alignment and repeatability
Qualifications
- Relevant experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management is highly valued
- Onsite availability to work onsite 4 days a week at our Boston, São Paulo, or Santiago office
Skills
- API & Integration Fluency
- Technical Product Judgment
- Stakeholder Orchestration
- Execution Under Ambiguity
- Customer & Partner-Facing Mindset
- Communication & Documentation
Benefits
At Topsort, we seek professionals who embody the following qualities to drive our mission forward:
- Deep dive into details
- Team first
- Thriving with ambiguity
- Adaptability
- Urgency
- Curiosity
Pay
Topsort offers competitive compensation packages tailored to individual performance and experience.
Schedule
The role requires an onsite presence 4 days a week at our Boston, São Paulo, or Santiago office.