Jobs · Information Technology · Massachusetts

Product Manager - Integrations

JobsInMass.com · Boston, MA · Yesterday
Information TechnologyFull-time

About the role

We are seeking a Product Manager to drive integration execution, translate technical and business needs, navigate external dependencies, and improve the integration experience.

Responsibilities

  • Lead complex integration initiatives between partners, enterprise customers, and internal teams
  • Turn ambiguous requirements and external constraints into shipped outcomes
  • Work closely with engineering, GTM, and external stakeholders to define requirements, clarify tradeoffs, and ensure technical decisions map to customer and business value
  • Manage the reality of partner timelines, customer constraints, API limitations, incomplete documentation, and shifting priorities while keeping momentum
  • Create lightweight structure, documentation, and decision-making frameworks that help teams move faster without slowing down execution
  • Influence decisionmaking around priorities, risks, and execution plans
  • Identify recurring friction across customer and partner implementations and help turn one-off learnings into scalable product improvements

Requirements

  • Strong understanding of APIs, data flows, technical constraints, and how software systems connect
  • Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions without needing perfect specs
  • Strong ability to work across engineering, GTM, customers, and external partners, especially when priorities are competing or ownership is unclear
  • Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty
  • Experience working with enterprise customers, partners, or external stakeholders to understand needs, manage expectations, and solve practical implementation challenges
  • Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and to create documentation that improves alignment and repeatability

Qualifications

  • Relevant experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management is highly valued
  • Onsite availability to work onsite 4 days a week at our Boston, São Paulo, or Santiago office

Skills

  • API & Integration Fluency
  • Technical Product Judgment
  • Stakeholder Orchestration
  • Execution Under Ambiguity
  • Customer & Partner-Facing Mindset
  • Communication & Documentation

Benefits

At Topsort, we seek professionals who embody the following qualities to drive our mission forward:

  • Deep dive into details
  • Team first
  • Thriving with ambiguity
  • Adaptability
  • Urgency
  • Curiosity

Pay

Topsort offers competitive compensation packages tailored to individual performance and experience.

Schedule

The role requires an onsite presence 4 days a week at our Boston, São Paulo, or Santiago office.

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