Product Manager II (Recurring Jobs + Service Plans)
Housecall Pro · United States · 1 mo ago
RemoteRemoteMarketing$133k–$163k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Why Housecall Pro?" intro, then "Role Overview", "What You Do Each Day", "Qualifications", "What Will Help You Succeed", "Location Dependent Information" includes salary and benefits. Also "We Also Offer A generous benefits program..." earlier. Need to extract benefits, pay, schedule? No schedule mentioned. Benefits: medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, equity, monthly tech reimbursements, also later: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, other company benefits. So we can combine.
Pay: salary range $133,200- $162,800 + Equity.
Schedule: not mentioned, so omit.
We need headings: About the role? Could use "About the role" for intro? The intro is "Why Housecall Pro? Help us build solutions..." That's about company. Could be "About the role" or maybe "About Housecall Pro". But rule: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate.
We have: Role Overview (could be About the role). Responsibilities: "What You Do Each Day". Requirements/Qualifications: "Qualifications". Skills: maybe "What Will Help You Succeed". Benefits: benefits. Pay: salary range. Schedule: none.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like EEO, privacy notice, AI usage, etc. Remove those.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like bullet points.
We need to use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate.
We have: Role Overview (could be About the role). Responsibilities: "What You Do Each Day". Requirements/Qualifications: "Qualifications". Skills: maybe "What Will Help You Succeed". Benefits: benefits. Pay: salary range. Schedule: none.
We must not repeat job title as heading. No Job ID.
We must not include boilerplate like EEO, privacy notice, AI usage, etc. Remove those.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like bullet points.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not emit a heading followed by filler/placeholder text. So only include sections with real content.
Thus sections:
About the role
-> include the intro paragraph(s) about Housecall Pro mission, maybe also the "Why Housecall Pro?" and the paragraph about headquarters etc. Also maybe the "Role Overview" paragraph? Actually Role Overview is separate; but we could put Role Overview under About the role? Might be better to have About the role = company overview, and Responsibilities = What You Do Each Day. Requirements = Qualifications. Skills = What Will Help You Succeed. Benefits = benefits. Pay = salary range.
Let's extract content.
Intro: "Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros."
Then later: "We Also Offer A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCsMonthly tech reimbursementsA culture built on innovation that values big ideas, no matter where they come from"
That's benefits.
Role Overview paragraph: "As a Product Manager II, you drive key product objectives for HCP’s Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses. You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services. As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration. You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations. You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success."
That could be part of About the role or Responsibilities? Probably About the role includes role overview. But we have separate Responsibilities: "What You Do Each Day" list.
Thus we can put About the role = company intro + role overview? Might be okay.
Responsibilities: list each bullet from "What You Do Each Day". Those are sentences starting with verbs. We'll make - .
Qualifications: list bullet points from "Qualifications". Those are lines: "5+ years of experience in product management or a closely related product discipline", "Bachelor's degree in a related field or equivalent work experience", "Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products", "Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)", "Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices", "Demonstrated ability to independently drive complex cross-functional product work from discovery and requirements definition through launch and iteration", "Understanding of recurring billing and subscription lifecycle considerations such as billing experiences, plan management, customer retention, and ongoing service relationships", "Ability to consistently work Eastern Time hours to support collaboration with the squad and cross-functional partners", "Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs". We'll put each as
- .
Skills: "What Will Help You Succeed" bullet points: "Curiosity, adaptability, and the ability to quickly learn new customer, product, and technical domains", "Deep customer empathy and strong instincts for creating intuitive user experiences", "Ability to move between product strategy and hands-on execution while effectively navigating competing priorities and ambiguity", "Strong analytical and problem-solving skills with a track record of using customer research, product data, and business insights to inform decisions", "Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work". We'll list as
- .
Benefits: combine both benefit paragraphs. Need to list items: medical, dental, vision, life, disability, 401(k), paid holidays, flexible, take-it-as-you-need-it paid time off, equity in a rapidly growing startup backed by top-tier VCs, monthly tech reimbursements, culture built on innovation that values big ideas, no matter where they come from, employee assistance program, flexible time off, paid parental leave, tech reimbursement, other company benefits. Some duplicates: flexible time off appears twice; we can combine. Also "tech reimbursements" and "tech reimbursement". We'll list unique items.
We should not include fluff like "A culture built on innovation that values big ideas, no matter where they come from" maybe it's a benefit but it's more cultural; still could be included as benefit? Might be okay but it's not a tangible benefit. However rule: only include sections when posting has real, specific content for it. Benefits section: we have specific benefits listed. The culture line is more of a cultural attribute; could be considered benefit but maybe we keep it as part of benefits? Might be okay but could be considered filler. Safer to include only tangible benefits: medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, equity, monthly tech reimbursements, employee assistance program, paid parental leave, other company benefits. We'll keep "other company benefits" as generic but it's in posting. Might be okay.
Pay: salary range $133,200- $162,800 + Equity.
Schedule: none, omit.
Now produce HTML fragment.
Structure:
About the role
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
As a Product Manager II, you drive key product objectives for HCP’s Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses. You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services. As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration. You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations. You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Responsibilities
- Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans
- Conduct customer interviews, surveys, competitive research, and product discovery to deeply understand Pro needs and market opportunities
- Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact
- Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy
- Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine compelling solutions
- Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs
- Drive product execution from planning through launch, measurement, learning, and ongoing iteration
- Communicate product direction, priorities, decisions, insights, and tradeoffs clearly to cross-functional stakeholders
Qualifications
- 5+ years of experience in product management or a closely related product discipline
- Bachelor's degree in a related field or equivalent work experience
- Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products
- Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices
- Demonstrated ability to independently drive complex cross-functional product
for prose. We must not emit a heading followed by filler/placeholder text. So only include sections with real content. Thus sections:
About the role
-> include the intro paragraph(s) about Housecall Pro mission, maybe also the "Why Housecall Pro?" and the paragraph about headquarters etc. Also maybe the "Role Overview" paragraph? Actually Role Overview is separate; but we could put Role Overview under About the role? Might be better to have About the role = company overview, and Responsibilities = What You Do Each Day. Requirements = Qualifications. Skills = What Will Help You Succeed. Benefits = benefits. Pay = salary range. Let's extract content. Intro: "Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros." Then later: "We Also Offer A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCsMonthly tech reimbursementsA culture built on innovation that values big ideas, no matter where they come from" That's benefits. Role Overview paragraph: "As a Product Manager II, you drive key product objectives for HCP’s Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses. You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services. As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration. You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations. You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success." That could be part of About the role or Responsibilities? Probably About the role includes role overview. But we have separate Responsibilities: "What You Do Each Day" list. Thus we can put About the role = company intro + role overview? Might be okay. Responsibilities: list each bullet from "What You Do Each Day". Those are sentences starting with verbs. We'll make- . Qualifications: list bullet points from "Qualifications". Those are lines: "5+ years of experience in product management or a closely related product discipline", "Bachelor's degree in a related field or equivalent work experience", "Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products", "Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)", "Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices", "Demonstrated ability to independently drive complex cross-functional product work from discovery and requirements definition through launch and iteration", "Understanding of recurring billing and subscription lifecycle considerations such as billing experiences, plan management, customer retention, and ongoing service relationships", "Ability to consistently work Eastern Time hours to support collaboration with the squad and cross-functional partners", "Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs". We'll put each as
- . Skills: "What Will Help You Succeed" bullet points: "Curiosity, adaptability, and the ability to quickly learn new customer, product, and technical domains", "Deep customer empathy and strong instincts for creating intuitive user experiences", "Ability to move between product strategy and hands-on execution while effectively navigating competing priorities and ambiguity", "Strong analytical and problem-solving skills with a track record of using customer research, product data, and business insights to inform decisions", "Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work". We'll list as
- .
Benefits: combine both benefit paragraphs. Need to list items: medical, dental, vision, life, disability, 401(k), paid holidays, flexible, take-it-as-you-need-it paid time off, equity in a rapidly growing startup backed by top-tier VCs, monthly tech reimbursements, culture built on innovation that values big ideas, no matter where they come from, employee assistance program, flexible time off, paid parental leave, tech reimbursement, other company benefits. Some duplicates: flexible time off appears twice; we can combine. Also "tech reimbursements" and "tech reimbursement". We'll list unique items.
We should not include fluff like "A culture built on innovation that values big ideas, no matter where they come from" maybe it's a benefit but it's more cultural; still could be included as benefit? Might be okay but it's not a tangible benefit. However rule: only include sections when posting has real, specific content for it. Benefits section: we have specific benefits listed. The culture line is more of a cultural attribute; could be considered benefit but maybe we keep it as part of benefits? Might be okay but could be considered filler. Safer to include only tangible benefits: medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, equity, monthly tech reimbursements, employee assistance program, paid parental leave, other company benefits. We'll keep "other company benefits" as generic but it's in posting. Might be okay.
Pay: salary range $133,200- $162,800 + Equity.
Schedule: none, omit.
Now produce HTML fragment.
Structure:
About the role
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
As a Product Manager II, you drive key product objectives for HCP’s Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses. You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services. As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration. You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations. You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Responsibilities
- Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans
- Conduct customer interviews, surveys, competitive research, and product discovery to deeply understand Pro needs and market opportunities
- Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact
- Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy
- Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine compelling solutions
- Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs
- Drive product execution from planning through launch, measurement, learning, and ongoing iteration
- Communicate product direction, priorities, decisions, insights, and tradeoffs clearly to cross-functional stakeholders
Qualifications
- 5+ years of experience in product management or a closely related product discipline
- Bachelor's degree in a related field or equivalent work experience
- Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products
- Experience with product analytics, experimentation, and customer engagement tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices
- Demonstrated ability to independently drive complex cross-functional product