Product Manager II - Provider Management

About the role

Direct and oversee all stages of the product life cycle, including product strategy, product development, and product marketing. Assigned products may require development as new products or enhancement for existing products.

Responsibilities

• Shepherd desired business outcomes from concept through technology delivery by shaping both business and technical requirements, understanding competitive information, and translating to roadmaps and deliverables.
• Drive portfolio strategy and the development and implementation of technology across Operations, Growth, and Technology stakeholders.
• Lead the effort to identify and promote best practices within the product.
• Deeply understand customers, technology, and competition, and synthesize into operational product roadmaps driving business outcomes through technology enablement and innovation.
• Develop and communicate product priorities across the company through collaboration and building consensus.
• Create and maintain operational and functional metrics; maintain financial business case and ROI.
• Partner with compliance to ensure compliance requirements are well articulated at the feature level.
• Participate in design reviews, user research, and demos.
• Groom and prioritize the backlog—feature backlog.
• Partner with the Product Director to create Features for the prioritized Themes/Epics.
• Take ownership of defining and managing technical debt within product roadmaps, business cases, and support backlogs.
• Represent the voice of the business when determining Sprint priorities for the teams.
• Integrate user research studies, analytics, and market analysis into product requirements.
• Identify new features and capabilities that support the roadmap and work with various stakeholders for validation of use cases.

Requirements

• 4+ years of experience with a Bachelor’s degree (additional experience may be accepted in lieu of education or degree).
• 5+ years of experience in a product management function.
• Experience working in the health care industry is a plus.
• Knowledge of Agile software development framework, architecture concepts, and terminology.
• BA/BS; master’s degree preferred.
• Experience and/or accreditation in Scaled Agile is a plus.
• IT product management experience required.
• People management experience preferred.

Skills

• Ability to effectively and actively communicate with both business and technical stakeholders.
• Strong work ethic and demonstrated willingness to drive projects to closure.
• Strong deductive reasoning and attention to detail.
• Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
• High comfort level interacting with colleagues and with various levels of client organizations.
• Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.
• Strong sense of customer service to consistently and effectively address customer needs.

Pay

National base pay range: $106,400 - $230,600. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities, related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Benefits

• Competitive base and incentive pay.
• 401(k) with robust matching and non-matching contributions.
• Rich medical & pharmacy benefits.
• 100% employer-paid dental and vision benefits.
• Holistic wellbeing program with deep financial incentives.
• Generous paid time off plus 12 paid holidays and your birthday off.
• Career development, tuition reimbursement, and recognition program.
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance.
• Social responsibility and volunteer opportunities.
• Employee discount program.

About Us

We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing.