Product Manager, HVAC Digital Sales Tools - REQ # 1443

About the role

Mitsubishi Electric Trane HVAC US LLC is looking for a Product Mgr, MPro Sales Tools in Suwanee, GA.

Position Summary

The Product Manager, MPro Sales Tools, will drive the strategy, planning, and execution of Mitsubishi Electric Trane HVAC US (METUS) next-generation sales portal, designed to empower our customers and partners with rich data, seamless integration across DSB, SAP, Salesforce, and Snowflake, and intuitive digital workflows. This role requires close collaboration with cross-functional agile teams, stakeholder engagement, and direct contribution to product vision and continuous improvement. Managing and incorporating continuous improvement methodologiessuch as LEAN UX and Agile best practiceswill be central to delivering best-in-class web portal experiences that meet business goals and exceed customer expectations.

Essential Functions

• Acts as a primary liaison between METUS sales, marketing, UX, product management, operations, development, testing teams, and customers.
• Collaborates with the SCRUM team to establish realistic development timelines and deliverables.
• Pairs with product marketing to develop and execute effective communication strategies for market entry.
• Trains support teams, enabling them to provide service resulting in a high level of customer success and satisfaction.
• Identifies, documents, and prioritizes system issues and facilitates timely resolution.
• Supports product testing and ensures compliance with market and regulatory requirements during new product introductions.
• Manages projects effectively within established timelines and budget constraints.
• Aligns internal and external resources to ensure the achievement of product and business goals.

Qualifications

• B.S. in Mechanical Engineering, Computer Science, Information Science, Management Information Systems or related field or equivalent experience.
• 3+ years experience in HVAC Design using VRF equipment.
• 3+ years experience in software product management or related field.
• Knowledge of HVAC design standards and building codes.
• Demonstrated experience leading agile projects from inception to completion, ensuring delivery within established scope, timeline, and quality standards.
• Ability to work effectively with developers, designers, business stakeholders, and external partners to deliver integrated digital solutions.
• Proficiency understanding and integrating enterprise platforms such as SAP (ERP), Salesforce (CRM), and Snowflake (data analytics).
• Hands-on experience managing or developing enterprise/B2B web portals, ideally in an industrial or manufacturing setting.
• Strong skills in eliciting business needs from diverse stakeholders and translating them into actionable product requirements and user stories.
• Excellent communication skills for liaising among technical teams, business users, and executive leadership to ensure project transparency and alignment.
• Adept at identifying, tracking, and mitigating risks and removing impediments to ensure smooth project progress.
• Track record of driving process enhancements, leveraging methodologies like LEAN UX and agile best practices.
• Commitment to delivering intuitive, efficient, and valuable solutions that address the needs of customers, distributors, and partners.
• Ability to analyze relevant KPIs and product analytics to inform strategy, feature prioritization, and continuous improvement.

About Mitsubishi Electric Trane HVAC US

Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent 50 percent joint venture between Trane Technologies plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions® and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.

Pay

The base pay range for this position at commencement of employment is expected to be between $111,200 and $152,900 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

This is a hybrid position with structured in-office days, and limited remote flexibility based on business needs, with specific schedule set by the manager in alignment with team need. Willing to travel up to 20% to for various Company meetings and training both domestically and possibly internationally.