Product Manager - Home Tours & Event Scheduling
About the role
A seamless, well-orchestrated experience builds confidence, keeps buyers engaged, and helps them move forward faster, while also enabling agents to operate more efficiently. When done right, home touring doesn’t just support the buying process, it accelerates it by turning curiosity into commitment.
Responsibilities
- Own the product experience for home tours and event scheduling across web and mobile, in a two-sided platform.
- Identify and eliminate friction in the scheduling experience for both customers and real estate professionals.
- Build and optimize scheduling systems, including availability management, confirmations, reminders, and rescheduling flows.
- Define and execute a product strategy that increases attendance rates, post-tour satisfaction, and downstream conversion.
- Leverage data and experimentation to inform decisions and continuously improve performance.
- Partner with design, engineering, data, and operations to deliver intuitive, scalable solutions.
- Balance marketplace dynamics, ensuring a high-quality experience for both supply (agents/listings) and demand (buyers/renters).
Requirements
Passionate about Redfin's mission. 4+ years of product management experience, ideally in marketplace, scheduling, operations-facing or productivity products. You have a track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable. A learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area. Someone with deep customer empathy. You can listen to users, understand their key problems, and develop intuitive solutions to these problems. Great communicator. You can distill a challenging problem into its essential elements, and clearly communicate your vision to the team and executives. Experienced working cross-functionally with design, engineering, and go-to-market teams. Analytical. You’re data-driven at your core, and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.
Qualifications
Passionate about Redfin's mission. 4+ years of product management experience, ideally in marketplace, scheduling, operations-facing or productivity products. You have a track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable. A learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area. Someone with deep customer empathy. You can listen to users, understand their key problems, and develop intuitive solutions to these problems. Great communicator. You can distill a challenging problem into its essential elements, and clearly communicate your vision to the team and executives. Experienced working cross-functionally with design, engineering, and go-to-market teams. Analytical. You’re data-driven at your core, and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.
Skills
Passionate about Redfin's mission. 4+ years of product management experience, ideally in marketplace, scheduling, operations-facing or productivity products. You have a track record of working on innovative problems that are ambiguous at the outset, simplifying complexity into something actionable. A learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area. Someone with deep customer empathy. You can listen to users, understand their key problems, and develop intuitive solutions to these problems. Great communicator. You can distill a challenging problem into its essential elements, and clearly communicate your vision to the team and executives. Experienced working cross-functionally with design, engineering, and go-to-market teams. Analytical. You’re data-driven at your core, and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.
Benefits
Redfin is committed to providing reasonable accommodations to qualified individuals with disabilities. Please inform the hiring manager directly if you require any special accommodations during the interview process or while on the job.
Pay
$108,600.00 - $186,200.00 annually
Schedule
Full-time