Product Manager, Growth

About the role

The Growth team owns the entire customer sign-up and purchase funnel for our car insurance marketplace (our core product today), and drives how millions of people discover, evaluate, and become a Jerry customer. Our funnel is healthy (we're profitable at 5M customers), but our product is becoming increasingly complex as we onboard new insurance carriers and expand beyond car insurance. As a result, our Growth team is expanding, and we need a Product Manager who can take on product walkthroughs, user feedback synthesis, new feature builds, product launches, and funnel improvements as we continue growing.

Responsibilities

• Conduct structured product walkthroughs to map user journeys and identify friction points.
• Own user feedback monitoring: pulling signals from reviews, support tickets, and research and turning them into actionable insights.
• Drive bug triage and resolution with engineering, making sure quality issues are prioritized and closed.
• Lead end-to-end delivery of product initiatives starting with well-scoped launches like landing pages and compliance-driven features, then expanding from there.
• Contribute to A/B testing and experiment design, partner with Design and Engineering to ship experiences that balance speed, clarity, and trust, and help translate ambiguous customer problems into clear hypotheses and requirements.

Requirements

Structural problem solver: You’re comfortable breaking ambiguous problems into clear hypotheses before reaching for a solution, as well as working with incomplete information.

Diligent: Your follow through is impeccable. When you own something, nothing falls through the cracks.

Curious about customer psychology: You find customer feedback intrinsically interesting and not some box to check. You care deeply about understanding what drives how they think, feel and behave.

Strong communicator: You can work effectively across engineering, design, analytics, and marketing, including across time zones. You calibrate how much context others need and give it clearly.

Qualifications

• 2+ years of experience in management consulting, product management, or product/business operations.
• Strong analytical skills; ability to pull, structure, and interpret data independently.
• Track record of owning ambiguous problems and delivering impact.
• Strong written and verbal communication skills, including the ability to synthesize messy signals into clear recommendations.
• Willingness to maintain regular daily overlap with China business hours for engineering coordination.