Jobs · Marketing · California

Product Manager, Fraud Data

Plaid · San Francisco Bay Area · 1 mo ago
HybridMarketing$191k–$263k/yrFull-time

Responsibilities

  • Own the feature roadmap for Protect: what we build, how we validate it, and how we measure coverage and fill rates
  • Build and manage the labeling pipeline as a product, including customer retros, data partnerships, and the label feedback loop into model training
  • Define the product requirements for fraud vector scores, including signal selection, precision/recall targets, and customer-facing output design
  • Partner with data scientists and MLEs as a day-to-day collaborator, not just a requester. Translate between model needs and product requirements in both directions
  • Work with GTM and Protect PM on how attribute improvements and new scores translate into customer-facing value propositions

Qualifications

  • Real hands-on fraud prevention experience: fraud vectors, detection systems, risk signal evaluation
  • Direct experience collaborating with data scientists or ML engineers to ship data-driven products. You need to be able to talk to a DS about feature distributions, label quality, and model performance, not just read summaries
  • Nice to have: Experience at a fraud vendor (SentiLink, Sardine, Socure, Persona, Incode) or a fraud operations team at a large fintech or bank
  • Background with ML model inputs/outputs: feature engineering, offline evaluation, and moving from experimentation to production
  • Specialization in a specific fraud vector (ATO, synthetic identity, or first-party fraud)

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