Product Manager, Energy Spare Parts

About the role

Drive Growth. Solve Complex Challenges. Shape the Future of Energy. Location: Charlotte, NC. PDS Tech Commercial is partnering with an industry leader in process technologies, services, and automation to find an experienced Product Manager, Energy Spare Parts who can combine technical expertise, customer focus, and commercial insight to drive growth. This is an opportunity to take ownership of a strategic product portfolio, build customer relationships, influence sales strategy, and help deliver the right spare parts solutions—quickly, accurately, and efficiently.

Responsibilities

• Deliver exceptional customer service to spare parts customers.
• Develop new customer relationships, pursue sales leads, and qualify opportunities to achieve sales targets.
• Assess customer needs and recommend appropriate products and services.
• Prepare firm price estimates, including scope, schedule, and deliverables.
• Negotiate pricing and delivery schedules within established authority and close sales orders.
• Share customer feedback, competitive intelligence, and sales leads with the appropriate internal teams.
• Support the development of sales strategies and business plans.
• Serve as the subject‑matter expert for assigned products, including costs, profitability, features, benefits, and competitive market pricing.
• Understand product risks, limitations, and opportunities while collaborating with production, engineering, and outsourcing partners.
• Own corrective actions and continuous improvements that strengthen the product offering.
• Understand customer requirements and how products are positioned across different market segments.
• Support the creation of marketing materials, standard proposals, and pricing tools.
• Educate internal and contract sales teams on product features, capabilities, and value.
• Monitor customer and competitor activity to identify emerging market trends and opportunities.
• Manage the product supply chain and provide recommendations on raw‑material inventory levels to improve responsiveness and future sales execution.
• Track financial performance and partner with Sales leadership on monthly reporting, including hit rate, gross margin, bookings, and quality costs.
• Lead by example in promoting a safe workplace and identifying and addressing potential hazards.
• Demonstrate integrity and professionalism, particularly when handling confidential or sensitive matters.
• Foster open, constructive, and honest communication.
• Operate in alignment with company values and support organizational decisions.
• Communicate important information promptly to the appropriate stakeholders.
• Use company resources responsibly and effectively.
• Maintain required safety and business training while actively pursuing professional development.
• Participate in staff meetings, industry conferences, user groups, and other relevant events.
• Perform additional responsibilities as assigned.

Requirements

• Bachelor’s degree from an accredited university, technical degree, or an equivalent combination of education and relevant experience. Engineering education is preferred.
• 5+ years of industry experience in the power and/or waste‑to‑energy industries.
• Demonstrated experience working directly with customers and other external stakeholders.
• Experience with boilers and associated equipment, particularly recovery boilers.
• Strong technical sales, product management, and commercial skills.
• Ability to develop accurate pricing and firm estimates while balancing customer requirements, profitability, risk, and delivery.
• Strong communication, organizational, analytical, and problem‑solving skills.
• Ability to manage multiple priorities and deliver results against deadlines.