Product Manager - Endpoint Management & Security
About the role
We are growing and expanding our Endpoint Management & Security product team and are looking for a Product Manager to join a group of PMs working together on the capabilities that power NinjaOne's approach to reducing attack surface, including risk analysis and remediation, across managed endpoints. This role reports to the Director of Product Management and operates as part of a highly collaborative PM team focused on building and evolving the tools IT and security teams rely on to keep endpoints secure and risk exposure low.
Responsibilities
- Help define and evolve the vision for NinjaOne’s endpoint management and security capabilities, ensuring we continue to lead the market in functionality, usability, innovation and flexibility.
- Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business.
- Drive product direction for features to identify security gaps, and remediate or protect against them.
- Work closely with engineering, design, support, and other stakeholders to bring new capabilities from concept to delivery, ensuring features are well-defined, usable, and solve real customer problems.
- Engage with customers, MSPs, and internal teams to understand how endpoint management and security features are used in practice. Translate those insights into product improvements and new capabilities.
- Write clear product requirements, define workflows and edge cases, and ensure features are delivered to a high standard. Iterate based on feedback and usage data.
- Ensure capabilities work cohesively across NinjaOne and enable other product areas to build on top of them effectively.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, but not required.
- 5+ years of experience in IT/security or technical roles such as managing or working in an IT helpdesk, at an MSP, or in an internal IT/security team.
- 2+ years of Strong Product Management experience, ideally with B2B SaaS or IT management products.
- Solid background in operating systems or system administration, such as: Windows, macOS, or Linux administration.
- Endpoint management, device configuration, automation, or scripting experience.
- Experience in MSP, internal IT, or infrastructure-focused roles.
- Deep understanding of how IT teams manage endpoints in real-world environments.
- Comfortable working closely with engineers and understanding technical concepts without needing to write production code.
- Proven ability to take product features from idea to delivery and iterate based on customer feedback.
- Strong written and verbal communication skills.
- Data-informed decision maker who balances customer needs, product quality, and business priorities.
- Able to influence and align stakeholders without formal authority.
Qualifications
- Experience working in a collaborative, multi-PM environment is a plus.
Skills
- Experience in IT operations and security contexts.
- Comfortable working in both IT operations and security contexts.
- Ability to bridge the gap between IT operations and security.
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan.
- Life insurance coverage.
- Unlimited PTO.
- Opportunity for growth and advancement.
Pay
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $150,000 to $200,000 per year. For roles based in New York, the base salary hiring range for this position is $150,000 to $200,000 per year.
Additional Information
- This position is NOT eligible for Visa sponsorship.
- NinjaOne is committed to providing an inclusive and diverse work environment.