Product Manager - Endpoint Management & Security

About the role

We are growing and expanding our Endpoint Management & Security product team and are looking for a Product Manager to join a group of PMs working together on the capabilities that power NinjaOne's approach to reducing attack surface, including risk analysis and remediation, across managed endpoints.

Responsibilities

• Help define and evolve the vision for NinjaOne’s endpoint management and security capabilities, ensuring we continue to lead the market in functionality, usability, innovation and flexibility.
• Contribute to and own key parts of the endpoint management and security roadmap. Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business.
• Drive product direction for features to identify security gaps, and remediate or protect against them.
• Work closely with engineering, design, support, and other stakeholders to bring new capabilities from concept to delivery, ensuring features are well-defined, usable, and solve real customer problems.
• Engage with customers, MSPs, and internal teams to understand how endpoint management and security features are used in practice. Translate those insights into product improvements and new capabilities.
• Write clear product requirements, define workflows and edge cases, and ensure features are delivered to a high standard. Iterate based on feedback and usage data.
• Ensure capabilities work cohesively across NinjaOne and enable other product areas to build on top of them effectively.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, but not required.
• 5+ years of experience in IT/security or technical roles such as managing or working in an IT helpdesk, at an MSP, or in an internal IT/security team.
• 2+ years of Strong Product Management experience, ideally with B2B SaaS or IT management products.
• Solid background in operating systems or system administration, such as: Windows, macOS, or Linux administration.
• Endpoint management, device configuration, automation, or scripting experience.
• Experience in MSP, internal IT, or infrastructure-focused roles.
• Deep understanding of how IT teams manage endpoints in real-world environments.
• Comfortable working closely with engineers and understanding technical concepts without needing to write production code.
• Proven ability to take product features from idea to delivery and iterate based on customer feedback.
• Strong written and verbal communication skills.
• Data-informed decision maker who balances customer needs, product quality, and business priorities.
• Able to influence and align stakeholders without formal authority.

Qualifications

• Experience working in a collaborative, multi-PM environment is a plus.

Skills

• Experience in IT operations and security contexts.
• Comfortable working with technical concepts without needing to write production code.
• Ability to translate customer insights into actionable product improvements.
• Strong written and verbal communication skills.
• Data-informed decision making.
• Influence and stakeholder alignment skills.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Life insurance coverage.
• Unlimited PTO.
• Opportunity for growth and advancement.

Pay

• Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills.

Schedule

• Hybrid remote work is offered.