Product Manager, Digitizing
About the role
We are seeking a Product Manager to lead the development and enhancement of Digifactory OS, our proprietary software platform that powers our digitization facility. This role involves owning the product roadmap, collaborating with various departments, and driving innovation in digitization technologies.
Responsibilities
- Own Digifactory OS and define its product roadmap, working closely with Engineering, Operations, R&D, Customer Experience, and Marketing.
- Partner with Product to design, build, and ship software that supports our production facility.
- Work with Operations to identify bottlenecks and develop software solutions to improve efficiency.
- Balance customer impact, operational efficiency, and engineering investment when making product decisions.
- Expand what we digitize by working alongside our R&D team to introduce new technologies into production.
- Increase factory performance through better software, automation, quality assurance, and improved visibility.
- Improve the customer experience by enhancing systems for order tracking, production updates, and delivery expectations.
Requirements
- Experience managing software products or complex operational systems.
- Experience working closely with software engineering teams.
- Strong product judgment and prioritization skills.
- Ability to simplify complex workflows.
- Excellent written and verbal communication skills.
- Highly organized without becoming bureaucratic.
- Curious about AI, automation, and process improvement.
- Comfortable spending time on the production floor to understand the work firsthand.
- Bias toward ownership, execution, and continuous improvement.
Qualifications
- Nice to have: Manufacturing or factory software, Warehouse management or logistics systems, Ecommerce platforms such as Shopify, AI and automation workflows, Computer vision or machine learning, Robotics or industrial automation, Systems integration and APIs, Startup or high-growth technology environments.
What We’re Looking For
- Experience managing software products or complex operational systems.
- Experience working closely with software engineering teams.
- Strong product judgment and prioritization skills.
- Ability to simplify complex workflows.
- Excellent written and verbal communication skills.
- Highly organized without becoming bureaucratic.
- Curious about AI, automation, and process improvement.
- Comfortable spending time on the production floor to understand the work firsthand.
- Bias toward ownership, execution, and continuous improvement.
Why Join Us
- Digifactory OS becomes a competitive advantage for Legacybox.
- Factory throughput and capacity increase through software improvements.
- Manual production work is reduced through thoughtful automation.
- Clients receive faster, clearer, and more accurate production updates.
- New digitization technologies are brought online more quickly.
- Production quality continues to improve through better software and AI-assisted workflows.
- Engineering, Operations, and R&D work from a shared product roadmap with clear priorities.
Compensation & Benefits
- Competitive salary based on experience.
- Medical, dental, and vision insurance.
- 401(k) with company matching.
- Competitive PTO.
- Professional development budget.
- Equipment you need to do your best work.
- Free Legacybox digitization service for your own family memories.
Why Chattanooga?
The role is based in Chattanooga because the product lives in the factory. The best ideas come from standing next to operators, watching production flow, understanding bottlenecks firsthand, and seeing the impact of your work in real time. If you enjoy building software that's tightly connected to the physical world, there's no better place to do it.
Equal Opportunity Employer
Legacybox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can do their best work.