Product Manager, Digital and Consumer Banking

About the role

Design, develop, and execute strategies to drive digital banking adoption, cross-sell, and client experience for Consumer products.

Responsibilities

• Design and develop client-centric digital banking experiences that drive measurable revenue growth, reduce manual operating costs, increase cross-sales of existing and new banking products, and improve App Store ratings and NPS scores.
• Develop a clear product strategy and roadmap covering the full product lifecycle; align it with the product lead and technical lead.
• Own the go-to-market product strategy and drive new products and product changes iteratively with cross-functional teams, including marketing, legal, compliance, and internal technology teams.
• Partner with key support groups such as Business Intelligence, Finance, and Deposit Operations to develop and monitor key performance indicators.
• Explore and research alternative/non-traditional product lines and fintech options with potential to generate revenue and/or deposit growth.
• Maintain a clear market overview and client insights to define product trends and inform the product vision and strategy, including specific product developments.

Requirements

• Bachelor’s degree or equivalent experience; Master’s degree preferred.
• Minimum 5 years of relevant experience in consumer banking strategy, ideally with specific emphasis on checking products.
• Experience vetting and integrating digital vendors with legacy platforms.
• Demonstrated experience driving business innovation, leveraging management information, and using data analytics to drive results and make actionable recommendations.
• Strong executive presence, communication skills, and comfort interacting with and presenting to all levels of management.
• Proven ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
• Ability to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision.
• Team-oriented, accountable, self-motivated, self-managed, and disciplined.
• Strong knowledge of PowerPoint and Excel.

Benefits

• Contributory Medical, Dental, Vision, and Prescription coverage.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability, and Accidental Death and Dismemberment (LTD & AD&D).
• Paid Time Off (PTO) including Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• 401k program participation.

Schedule

Hybrid schedule: 3 days in the office and 2 days working from home, based on business needs. This arrangement may change without notice.