Product Manager, Data Science Platform (AI/ML)
About the role
The Product Manager will own the roadmap for applied ML capabilities beyond ETA (risk scoring, exception prediction, anomaly detection, carrier/network performance insights), from discovery to launch and iteration. They will define and deliver a Data Science and Machine Learning (DS/ML) platform, including feature management, experimentation, model registry, deployment patterns, monitoring/observability, governance, and self-serve tooling. This role requires strong technical fluency across the ML lifecycle and the ability to operate between Senior and Principal levels.
Responsibilities
- Translate customer workflows into ML problem statements: labels/targets, constraints, SLAs, interpretability, and “do no harm” launch gates.
- Drive evaluation and experimentation: offline metrics/back testing, online testing (A/B, holdouts), and measurable business impact.
- Partner with engineering on batch + real-time inference architectures, streaming/event-time feature needs, and reliability (SLOs, incident playbooks).
- Establish and track platform success metrics: time-to-first-model, deployment frequency, reuse rate, model performance stability, incident rate, and ROI.
Requirements
- 5–8+ years Product Management experience with 3–4+ years focused on DS/ML-driven products (or equivalent)
- Demonstrated ability shipping end-to-end ML systems to production and iterating based on outcomes
- Strong technical fluency across the ML lifecycle (data → features → training → serving → monitoring → retraining)
- Able to operate between Sr and Principal: sets direction, aligns stakeholders, and drives execution across multiple teams
- Excellent written communication (PRDs, decision docs) and crisp cross-functional leadership
Qualifications
- Experience in logistics / supply chain / transportation or other high-volume operational domains
- Familiarity with geospatial/event-time data, carrier APIs/EDI, entity resolution, and enterprise exception workflows
- Platform product experience with internal “developer” customers and adoption metrics
Skills
- SQL (strong) and working knowledge of Python / notebooks / data analysis workflows
- Data platforms: Snowflake / BigQuery / Redshift / Databricks (Delta Lake)
- Orchestration & ETL: Airflow / Dagster / Prefect, dbt, Spark
- Streaming/event systems: Kafka / Kinesis / Flink
- MLOps: experiment tracking/model registry (MLflow / Weights & Biases), pipelines (Kubeflow / SageMaker Pipelines / TFX / Flyte/ Tensor flow), serving (SageMaker / Vertex AI / Databricks Model Serving / KServe / BentoML)
- Feature stores: Feast / Tecton / SageMaker Feature Store
- Monitoring/observability: Arize / WhyLabs / Evidently + Prometheus/Grafana/Datadog
- Platform fundamentals: Docker/Kubernetes, API design (REST/gRPC), SLAs/SLOs, security & PII basics
- LLMs/GenAI (RAG, embeddings, vector DBs like Pinecone/Weaviate/Milvus), evaluation + guardrails
Benefits
Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we’re building something extraordinarily learn, grow, and thrive in our fast-paced, transformative environment.
Pay
N/A
Schedule
N/A
Equal Opportunity Employer
We are an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive.