Product Manager - Data Integration

Primary Responsibilities

• Serve as product stakeholder for customer data onboarding and integration initiatives
• Partner directly with customers, implementation teams, and Customer Success to gather business and technical requirements
• Lead testing and validation efforts for inbound and outbound data file exchanges, providing timely review and ensuring successful deployment to production
• Translate customer data requirements into scalable product capabilities and technical specifications
• Collaborate with implementation teams to ensure successful customer launches and ongoing operations
• Participate in customer meetings, implementation reviews, and quarterly business reviews as needed

Data Standards & Interoperability

• Define and maintain enterprise standards for inbound and outbound data exchanges
• Establish governance for data formats, field definitions, mapping requirements, validation rules, and business logic
• Develop and maintain integration documentation, interface specifications, and data dictionaries

Data Ingestion & Workflow Enablement

• Own product capabilities that support ingestion and management of patient, member, provider, eligibility, claims, laboratory, pharmacy, and device data
• Work closely with Clinical Operations to ensure data supports patient identification, outreach, engagement, documentation, and reporting workflows
• Ensure data quality, completeness, timeliness, and usability for care teams
• Prioritize enhancements that improve clinical efficiency and reduce manual operational processes

Partner Support & Operational Excellence

• Establish monitoring, alerting, and operational workflows for data exchange processes
• Drive root cause analysis and corrective action plans for data quality or integration failures
• Partner with customers and internal stakeholders to identify opportunities for automation and scalability
• Collaborate with Engineering to develop and deliver scalable platform capabilities supporting current and future customer needs
• Balance customer-specific requirements with long-term platform standardization goals

Requirements and Experience:

• 5+ years of Data Management experience
• 3+ years working with healthcare data integrations, interoperability, or healthcare technology platforms
• Demonstrated experience managing customer-facing integration projects
• Strong understanding of healthcare data exchange methods, including sFTP and APIs
• Experience working with EHR/EMR systems and healthcare operational workflows
• Experience working in Agile product development environments
• Experience working cross-functionally with Engineering, Analytics, and Operations teams
• Familiarity with eligibility, claims, pharmacy, laboratory, and remote monitoring data
• Understanding of HIPAA, PHI, healthcare security, and healthcare compliance requirements
• Experience with Azure DevOps, Jira, Confluence, or similar product management tools

Must live in the continental United States only