Product Manager - Data & Decision Support (Level Depending on Experience)

About the role

The Associate Product Manager, Data & Decision Support supports the discovery, development, and delivery of internal data and system capabilities that enable stakeholders across the organization to make more informed, efficient, and impactful decisions. This role works closely with Product, Engineering, Data, Analytics, and business stakeholders to identify problem areas, gather and synthesize inputs, and contribute to the definition of product solutions.

Responsibilities

• Support discovery efforts to identify problems related to data, reporting, and decision-making workflows across internal stakeholder groups.
• Gather and synthesize qualitative and quantitative inputs (e.g., stakeholder feedback, system data, operational metrics) to help inform product opportunities.
• Contribute insights to support prioritization and roadmap discussions.
• Support validation of potential solutions through data analysis and stakeholder feedback.
• Support backlog management for internal data and system initiatives, ensuring work items are clearly documented, organized, and up to date.
• Gather and synthesize inputs required for prioritization, including business value, stakeholder needs, effort, dependencies, and risks.
• Help ensure backlog items are well-defined with clear requirements, acceptance criteria, and success metrics.
• Support prioritization processes by preparing materials, surfacing trade-offs, and maintaining visibility into competing requests.
• Track and communicate changes in priorities, helping maintain alignment across stakeholders and reduce confusion or rework.
• Support execution of product initiatives in partnership with Engineering, Data, Analytics, and Business Systems teams.
• Aid in translating business needs into user stories, workflows, and requirements documentation.
• Track progress, risks, and dependencies across initiatives, ensuring work stays aligned and on track.
• Proactively surface blockers, gaps, or risks, and escalate as needed to support timely resolution.
• Support testing, validation, and rollout of new capabilities to ensure solutions meet defined requirements.

Qualifications

• 1-3 years of experience in a product, operations, analytics, or related role involving cross-functional collaboration and problem-solving.
• Strong organizational skills and attention to detail, with the ability to structure and manage complex information.
• Ability to gather, synthesize, and clearly communicate insights from qualitative and quantitative inputs.
• Comfort working with data to inform decisions (e.g., experience with analytics tools, basic SQL, or similar).
• Ability to work effectively with cross-functional stakeholders and incorporate diverse inputs into problem-solving.
• Demonstrated ability or interest in understanding how systems, data, and workflows connect across an organization.
• Comfort operating in ambiguous environments, with a willingness to take initiative and learn.
• Strong written and verbal communication skills, with the ability to translate complex concepts for different audiences.
• Experience in applying AI, automation, or advanced analytics to improve workflows and decision-making.

Benefits

This role does not have managerial responsibilities. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.

Pay

$80,000 - $95,000/year.