Product Manager, Crypto, Tokenization
About the role
This Senior Manager role will be responsible for driving key aspects of the strategy, execution, and user experience around our planned tokenized asset offerings. Post-launch, this role will manage iterating on a range of capabilities for our tokenized product suite, including enhancements and product extensions, while optimizing for revenue, risk management, and the overall value of the offering, consistent with Schwab's 'through the client's eyes' strategy.
Responsibilities
Partner with the Product Lead to develop the product vision, strategy, and roadmap for our tokenized asset products and work closely with the key partners including Trading Services, Retail Digital, Schwab Technology Services, Bank & Trust Services, Operations, Finance, & Client Service & Support to deliver it.
Contribute to the execution and delivery of our desired tokenized asset experiences for both clients and internal operations teams, and ensure they are complementary to other cryptocurrency, brokerage, and bank products at Schwab
Help refine the product roadmap and priorities by managing opportunity backlog and defining enhancements/changes to the tokenization product based on customer value, feasibility, viability, and usability
Drive business analysis on new product experiences/features by partnering with SMEs across product, business, operations, and technology to conduct process mapping, requirements documentation, and use case modeling to help convey opportunities to delivery teams
Act as a utility player and step in when needed to support ad-hoc tasks across discovery/product strategy, delivery, and measurement of the product
Use data effectively to help drive user insights and inform product decisions
Partner with content strategy and design teams to support the process of getting new content and designs approved by legal and compliance
Partner with operations teams to help drive the formation of key operational processes and programs supporting the crypto business
Partner with marketing to help drive tokenized product awareness, engagement, and adoption, and to develop and define go to market plans that support
Proactively monitor developments in the cryptocurrency and digital asset space, including alignment with Legal and Risk on the evolving regulatory landscape, and formulate recommendations for changes/enhancements/extensions to tokenized products and their use cases
Requirements
5+ years' experience working in the retail online brokerage or cryptocurrency industry in a product, strategy, or operations role
Extensive knowledge of on-chain products including tokenized real-world assets (RWAs), DeFi, crypto trading, crypto transfers, and more
Strong knowledge of traditional financial products like public & private equities, treasuries, mutual funds, and more
Established history of developing or supporting development of digital asset product experiences related to tokenization (e.g., tokenized securities, funds, deposits, or other real-world assets)
Robust knowledge of digital assets and cryptocurrency, with a focus on various commonly held assets and their respective blockchain networks
Passion to learn and engage with digital assets, cryptocurrency, tokenization, and the blockchain ecosystem
Demonstrated experience delivering high impact customer facing product experiences
A deep knowledge and admiration for the fundamental principles of product management
A keen eye for delightful product design
Strong interpersonal and influencing skills, especially in cross-functional teams
Ability to articulate product vision and objectives in written and verbal forms
High attention to detail, sense of urgency and proactiveness
Comfort dealing with ambiguity in a dynamic and fast-paced work environment
Experience optimizing operational processes
Personally and professionally aligned with Schwab's vision and values, and a deep interest in financial services and cryptocurrency
Qualifications
5+ years' experience working in the retail online brokerage or cryptocurrency industry in a product, strategy, or operations role
Extensive knowledge of on-chain products including tokenized real-world assets (RWAs), DeFi, crypto trading, crypto transfers, and more
Strong knowledge of traditional financial products like public & private equities, treasuries, mutual funds, and more
Established history of developing or supporting development of digital asset product experiences related to tokenization (e.g., tokenized securities, funds, deposits, or other real-world assets)
Robust knowledge of digital assets and cryptocurrency, with a focus on various commonly held assets and their respective blockchain networks
Passion to learn and engage with digital assets, cryptocurrency, tokenization, and the blockchain ecosystem
Demonstrated experience delivering high impact customer facing product experiences
A deep knowledge and admiration for the fundamental principles of product management
A keen eye for delightful product design
Strong interpersonal and influencing skills, especially in cross-functional teams
Ability to articulate product vision and objectives in written and verbal forms
High attention to detail, sense of urgency and proactiveness
Comfort dealing with ambiguity in a dynamic and fast-paced work environment
Experience optimizing operational processes
Personally and professionally aligned with Schwab's vision and values, and a deep interest in financial services and cryptocurrency