Crypto Product Manager, On-Chain Experiences

About the role

Charles Schwab's Digital Assets business is building innovative cryptocurrency capabilities designed to enhance and expand how retail clients engage with digital assets. As a Product Manager, Crypto (Manager), you will play a key role in shaping and delivering solutions that enable seamless cryptocurrency transfers and client experiences across Schwab’s ecosystem.

Responsibilities

• Contribute to defining product strategy and executing against a roadmap that balances client value, risk management, and business outcomes, all through a client-first mindset.
• Collaborate cross-functionally with product, engineering, operations, trading, marketing, and risk partners to build and optimize client-facing cryptocurrency experiences.
• Translate complex client and business needs into scalable solutions by leveraging data-driven insights, industry trends, and an evolving regulatory landscape.
• Refine product priorities, assess trade-offs across usability and feasibility, and continuously enhance features post-launch to improve client experience and drive adoption.
• Contribute to shaping operational processes, enabling go-to-market efforts, and identifying opportunities for ongoing product innovation, ensuring Schwab remains competitive in the rapidly evolving digital assets space.

Requirements

• 4+ years of experience in the retail online brokerage or cryptocurrency industry within product management and strategy.
• Strong knowledge of cryptocurrency transfers and on-chain product experiences (e.g., deposits, withdrawals, custody, staking, DeFi, tokenization concepts).
• Experience delivering customer-facing digital product experiences with measurable impact.
• Demonstrated ability to partner cross-functionally and influence outcomes across product, engineering, operations, and business teams.
• Experience using data and user insights to inform product decisions and prioritize enhancements.
• Strong communication skills with the ability to articulate product vision, strategy, and objectives clearly.
• Proven ability to operate effectively in ambiguous, fast-paced environments and adapt to evolving priorities.
• High attention to detail with strong organizational and execution skills.

Qualifications

• Deep understanding of digital assets, blockchain networks, and supporting tools (e.g., block explorers).
• Experience developing or enhancing features related to on-chain product components (e.g., transaction monitoring, key management, gas fees, allowlisting).
• Experience driving product roadmap development, backlog prioritization, and feature delivery in agile environments.
• Exposure to regulatory and risk considerations within financial services or cryptocurrency products.
• Experience optimizing operational processes and supporting go-to-market strategies.
• Passion for digital assets and emerging financial technologies, with a strong interest in industry trends and innovation.

Skills

• Adaptability in a fast-paced, emerging domain.
• Ability to influence partners and align stakeholders around a common vision.

Benefits

• Competitive benefits package including a 401(k) with company match and Employee stock purchase plan.
• Paid time off for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions.
• Paid parental leave and family building benefits.
• Tuition reimbursement.
• Health, dental, and vision insurance.

Pay

This role is eligible for bonus or incentive opportunities.

Schedule

Hybrid Work and Flexibility approach balancing workplace flexibility, serving clients, and regular in-person meetings.