Product Manager, Core Experience

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. It started as the industry's most advanced enterprise search and has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform.

With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

The platform redefines how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee.

This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result is measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Glean is recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI. Glean continues to accelerate its global impact with customers across 50+ industries and 1,000+ employees in more than 25 countries.

About The Role

Glean is seeking a highly strategic and execution-oriented Product Manager, Core Experience product area. This role sits at the intersection of AI, consumer-quality product craft, growth, and platform strategy.

• Own the end-to-end quality of Glean's core surfaces — Homepage, Mobile, Desktop, Extension, and SDK, plus the app shell, navigation, and settings — driving a single, consistent, consumer-grade product journey across every touchpoint.
• Partner exceptionally closely with the Search and Chat teams, to influence their roadmaps and ensure they integrate seamlessly into a cohesive end-to-end user journey.
• Spend significant time with users, customers, and internal stakeholders to understand how people start and complete work in Glean, and where friction, drop-off, or fragmentation is costing engagement and retention.
• Drive growth, engagement, virality, collaboration, and session depth as first-class outcomes, partnering with growth and data teams on activation, onboarding, and retention across entry points.
• Drive rapid experimentation, using A/B tests, instrumentation, and qualitative research to learn fast, raise core metrics, and make confident, data-driven product decisions.
• Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products, with clear user flows, interaction patterns, quality standards, and measurable outcomes.
• Champion customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities.
• Collaborate closely with go-to-market, solutions, support, and forward-deployed teams to learn from real customer problems and ensure our product strategy reflects enterprise realities, not just internal assumptions.
• Bring a high bar for product craft by not only identifying the right opportunities, but also specifying how they should work in practice, including concrete workflows, UI behavior, performance, and adoption paths.

About You

You have 8+ years of experience in product management, with a track record of owning and shipping meaningful product areas in B2B SaaS, enterprise software, AI products, consumer products, or high-engagement workflow platforms.

• Have a strong product sense for translating complex, ambiguous problems into clear, polished product experiences, and you are comfortable moving between strategy and detailed execution.
• Have a deep interest in AI and software, and you are excited by the opportunity to shape consumer-grade experiences that combine search, chat, context, and proactive intelligence.
• Have a strong track record of driving growth, engagement, and retention through experimentation, instrumentation, and data-driven iteration.
• Are an outstanding cross-functional partner and influencer who can drive outcomes across surfaces you don't directly own, aligning adjacent teams into a cohesive user experience.
• Have strong technical fluency and are comfortable partnering with engineering and data teams on systems involving retrieval, ranking, client infrastructure, and intelligence layers across web, desktop, mobile, and SDK surfaces.
• Can demonstrate granular product thinking, including how a user should experience a workflow, what the right interaction model is, and how to sequence product capabilities into something customers will actually adopt.
• Are comfortable operating in highly ambiguous spaces and can create clarity, momentum, and alignment even when the product area is still emerging.
• Are an excellent written and verbal communicator, and have a learning and growth mindset.
• Have a proven track record of taking ownership, taking initiative, and delivering results, and collaborate effectively with cross-functional partners.
• Are mission-first and understand that your success is measured by your product and team's success.
• Are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey.

Compensation & Benefits

The standard base salary range for this position is $200,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

• We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
• When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
• We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

AI-First Mindset

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role.

Global Data Privacy Notice

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