Product Manager, Cold Chain

Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.

About the opportunity

The Cold Chain Product Manager will oversee all aspects of Product Group’s projects related to cold chain products. This includes coordinating multiple team members, setting deadlines, assigning responsibilities, initiating, and completing projects on time within scope to accomplish development of product lines to targeted customers and market.

Location: This is a hybrid position that reports onsite to our Wood Dale office on Tuesdays and Thursdays. This position will have up to 25% travel.

Responsibilities

• Develop and oversee sales training platform that includes testing to ensure that regional PHC sales representatives meet quality standards and are knowledgeable on product offerings.
• Manage product scheduling and launch timelines utilizing formal project management principles.
• Assist in development of Project Management platform and Standard Operating Procedures consistent with ISO 9001-2015 and Lean operating principles related to product launch and promotion.
• Oversee and specify market requirements for current and future products by conducting market research supported by on-going contact with customers and non-customers such as standardization committees, contract manufacturers.
• Lead the Voice of the Customer (VOC) process, translating customer feedback into product improvements, development priorities, and commercialization strategies.
• Identify opportunities for new product development themes including timelines and estimated associated costs and discuss with PHC engineering team(s).
• Oversee processes and execution of cold chain new product development; scoping, proposing, and assisting in leading new product development project that advance the biomedical product portfolio.
• Assist in creating and maintaining Strategic Multi-Year Product Development Roadmap with other product group team members.
• Assist in creating brand demand; focusing on preservation and digital monitoring system components but will also include cell processing, incubation, sterilization and system of lead generation, conversion, and tailored promotions.
• Oversee onboarding of cold chain OEM vendors which complement the brand image and product portfolio.
• Analyze competitive products, industry trends, and emerging technologies to identify market opportunities and maintain portfolio competitiveness.

Requirements

• Bachelor’s degree in a scientific or related field required.
• 5+ years of experience in product management and/or lab operations.
• Capital equipment experience preferred.
• Knowledge of Lean Management or Kaizen processes.
• Experience with Asana and Microsoft Office Suite preferred. Microsoft Dynamics experience a plus.
• Experience in gathering requirements, managing projects, collaborating on solutions, and resolving issues.
• Experience building and delivering technical presentations.
• Ability to travel up to 25%.

Pay

The hiring range for this position is $100,000 - $115,000 plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

Benefits

PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.