Product Manager - Chicago, IL

About the role

MISUMI Americas is a leading provider of standard, configurable, and custom manufacturing solutions. As a Product Manager, you will own a defined product area and be responsible for delivering strong, well-executed product work within it.

Responsibilities

• Develop a deep understanding of the customers, internal users, and business context relevant to your product area — including how your work connects to broader platform goals and company priorities
• Research and synthesize customer needs, stakeholder feedback, and operational realities to build a clear, grounded point of view on the problems your team should be solving
• Assess the needs of internal users across Operations, Sales, and other functions, identifying opportunities to improve efficiency and remove friction in workflows that touch your area
• Stay current on how your product area is performing — tracking metrics, monitoring trends, and developing hypotheses about where the biggest opportunities for improvement lie
• Build familiarity with the competitive landscape and with how MISUMI Americas' platform capabilities compare to alternatives available to our customers
• Roadmap contribution, work analysis, and scoping
• Contribute to roadmap development within your area with increasing independence, translating high-level goals into clearly scoped objectives, projects, and requirements
• Develop and maintain a framework for tracking input and output metrics that provide a quantitative view of the success and impact of your work
• Build business cases for prioritized initiatives, articulating the customer value, business rationale, and expected outcomes in a way that earns stakeholder confidence
• Scope and define requirements for roadmap items with clarity and specificity — ensuring Engineering and Design have what they need to build the right thing, efficiently
• Proactively identify trade-offs and risks associated with scope and sequencing decisions, and work collaboratively with your team to develop pragmatic mitigation approaches
• Establish and communicate a well-reasoned point of view on the problems your team should prioritize and why
• Cross-functional collaboration
• Build strong working relationships with Engineering, Design, Operations, Sales, and other functions — earning trust through clear communication, good judgment, and consistent follow-through
• Lead cross-functional meetings within your area to align on scope, priorities, and requirements — ensuring that all relevant perspectives are heard and decisions are made with shared understanding
• Actively seek feedback from stakeholders and adjust plans accordingly, fostering a responsive and collaborative approach to product development
• Work with cross-functional partners to develop and evaluate hypotheses about customer needs and solutions, bringing both rigor and creativity to discovery
• Communicate team progress and results to stakeholders with transparency — celebrating wins and ensuring the organization learns from setbacks
• Execution and risk management
• Apply Agile methodologies to organize and manage sprints, supporting a streamlined and efficient development process within your team
• Partner closely with Engineering to estimate scope and timelines, continuously refining plans as work progresses and new information emerges
• Keep stakeholders informed of project status, proactively flagging risks or deviations from plan and proposing solutions rather than just surfacing problems
• Drive product launches by ensuring that all relevant parts of the organization — Engineering, Operations, Sales, Marketing, and Support — are prepared and aligned
• Analyze metrics post-launch to evaluate impact, identify gaps, and inform the next iteration of your roadmap
• Travel up to 10% annually for team collaboration, customer research, and training

Qualifications

• Past Experience: 2–4 years of product management experience, ideally in a B2B software, e-commerce, or platform environment
• Demonstrated experience owning a defined product area from discovery through delivery — including writing requirements, managing scope, and tracking outcomes
• Experience working closely with Engineering and Design teams in an Agile development environment
• Track record of building productive working relationships with cross-functional stakeholders and earning credibility through clear communication and reliable execution
• Experience using data and customer insights to inform prioritization decisions and evaluate the impact of product changes
• Familiarity with defining and tracking product metrics — both leading indicators and business outcomes

Desired Traits and Qualifications

• Experience in one or more of the following domains: catalog and search, e-commerce platform, supply chain or order management, customer experience, or internal business systems
• Exposure to platforms with large or complex catalogs, configurable products, or high-SKU-count inventory — where search relevance, attribute structure, and navigation design are meaningful product challenges
• Familiarity with industrial manufacturing, hardware product development, or engineering procurement workflows — or a genuine interest in developing that knowledge quickly
• Experience with operational tooling or business systems (e.g., ERP, CMS, CRM, PIM) and how they interact with customer-facing product experiences

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule

Full-time

Benefits

Comprehensive benefits package including health insurance, retirement savings, paid time off, and more.

Pay

$108,000 to $120,000 per year, depending upon experience