Jobs · Marketing · California

Product Manager

WisdomAI · San Mateo, CA · 2 wk ago
On-siteMarketingFull-time

We are WisdomAI. We exist to help people unlock clarity from complexity. Our platform builds AI-powered analytics that put answers directly in the hands of the people closest to the business. We're trusted by companies like Cisco, Patreon, and Rubrik.

About the role

This is not a traditional Product Manager position; it is a dynamic, hands-on function built for the age of AI-native product development. We are a build-first company that values execution and rapid iteration over lengthy documentation.

Core Responsibilities

  • Cultivate deep customer empathy by spending time with prospects and users, observing workflows, and understanding their business context.

  • Translate customer pain points into clear and actionable problem statements for the development team.

  • Leverage your technical and data understanding to evaluate product performance, interpret complex analytics, and inform strategic decisions.

  • Proactively track qualitative and quantitative feedback by monitoring support channels, listening to sales calls, and checking in with customer-facing teams.

  • Guide the team in choosing the right development approach for the task at hand (PM-first, Design-first, or Dev-first), relying on your technical understanding of our platform.

  • Define the problem and its constraints, allowing engineers to write robust solution proposals.

  • Maintain a relentless execution-oriented focus, seeing yourself as an extension of the development team, unblocking them and consistently following through on commitments to drive features to launch.

  • Work effectively in our fast-paced environment, balancing immediate user needs with long-term strategic goals.

  • Facilitate discussions, lead brainstorms, and articulate a compelling product vision to align the entire organization.

  • Act as a product evangelist, collaborating with sales, marketing, and customer success to clearly articulate the product’s value.

  • Proactively close the feedback loop, ensuring insights from users and the market are constantly flowing back into the development process.

Qualifications

  • 4+ years of experience in Product Management, specifically within B2B SaaS, Business Intelligence, Data Analytics, or related AI-native platforms.

  • Proven track record of successful product delivery and strategic execution in a fast-paced environment.

  • Demonstrated technical and data understanding—you must be comfortable discussing APIs, data pipelines, model performance, and architectural trade-offs with customers and engineers.

  • Deeply rooted customer empathy and proficiency in interpreting user analytics and business metrics to guide product strategy.

  • Strong collaborative and stakeholder management skills across Product, Engineering, Sales, and Marketing.

  • Excellent written and verbal communication skills.

CRAFT

  • C — Customer trust. Everything starts here. We listen carefully, act with integrity, and respond with urgency. Delight is downstream of trust — never the other way around.

  • R — Relentless on outcomes. We move with urgency, take initiative, and see things through. Effort isn’t the measure — results are. If something isn’t working, we change the approach now.

  • A — Authenticity. We say the hard things, directly and with respect. We also show up as full humans. That combination is how trust is earned and how we grow together.

  • F — First principles, grounded in reality. We don’t accept “that’s how it’s done.” We strip problems to what’s actually true and build up from there — then validate quickly and let real-world results decide.

  • T — Transparency. We share the why, not just the what. When something can’t be shared, we say so. We’re one team — information flows so we can do our best work and challenge each other when we’re wrong.

Note: WisdomAI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to building a diverse, inclusive team where everyone can do their best work.

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