Product Manager
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
About the Role
Visa Payment Passkey (VPP) is seeking a Product Manager for Developer Experience as a member of Visa's Authentication and Identity Global Product team. In this role, you will focus on making VPP—leveraging FIDO, passkeys, and authentication technologies—easy and delightful for developers to integrate. You will work across solutioning, certification processes, beta platforms, and developer integrations, translating technical capabilities into seamless developer experiences.
Responsibilities
- Create a magical Developer Experience for Visa’s authentication products
- Drive developer-focused improvements across the VPP integration journey, from first API call to Production certification
- Author detailed product requirements for developer tools, APIs, SDKs, and platform features based on team and company objectives
- Contribute to certification process design that balances security requirements with developer efficiency and time-to-launch
- Support and integrate our authentication products on our production-ready beta platform to validate features, gather developer feedback, and identify issues early
- Work on solutioning initiatives that simplify integration patterns and reduce implementation complexity
- Partner directly with engineering teams to influence API design, tooling, and platform capabilities from a developer-first perspective
- Represent the team in client meetings to guide partners through integration processes and gather feedback
- Track and improve key developer experience metrics such as time-to-first-call, time-to-certification, and developer satisfaction
- Identify creative solutions and execute on iterative delivery in collaboration with engineering
- Proactively identify issues, determine resolutions, and communicate status to stakeholders
Qualifications
- Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- Potential Sales Incentive Payments (if applicable)
- Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD