Product Manager

Functional Skills

• Define and execute product vision, strategy, roadmap, and lifecycle management for Electric Utility Network Operations applications.
• Gather, analyze, and prioritize business requirements; translate utility operational needs into product features, epics, and user stories.
• Strong understanding of Electric Utility Transmission & Distribution operations, including SCADA, DMS, OMS, ADMS, DERMS, and related business processes.
• Act as Product Owner/Product Manager for Agile teams, managing and prioritizing the product backlog to maximize business value.
• Lead Agile ceremonies including backlog refinement, sprint planning, sprint reviews, retrospectives, and release planning.
• Define acceptance criteria, validate delivered functionality, and ensure alignment with business and operational requirements.
• Collaborate with cross-functional teams including engineering, architecture, operations, QA, UX, and business stakeholders to deliver high-quality products.
• Drive stakeholder engagement with utility customers, control center operators, field operations, IT teams, and executive leadership.
• Monitor product performance through KPIs, customer feedback, operational metrics, and continuous improvement initiatives.
• Support grid modernization, digital transformation, and innovation initiatives leveraging cloud, analytics, AI/ML, and smart grid technologies.
• Ensure compliance with utility industry standards, cybersecurity requirements, and regulatory obligations.
• Facilitate change management, product adoption, user training, and business readiness activities.
• Demonstrate strong leadership, problem-solving, decision-making, communication, presentation, and stakeholder influence skills.
• Foster Agile and Scrum best practices, continuous delivery, incremental value realization, and collaboration across distributed teams.

Technical Skills

• Utility Network Operations Systems: SCADA, DMS, OMS, ADMS, EMS, DERMS
• Electric Utility Domain Expertise: Transmission & Distribution (T&D) operations, control center operations, outage management, grid reliability, load management, and DER integration
• Network Modeling & GIS: Utility network models, GIS integration, topology management, connectivity analysis
• Cloud & Digital Technologies: Microsoft Azure, cloud-native architectures, SaaS platforms
• System Integration: APIs, microservices, middleware, enterprise application integration
• Data & Analytics: Operational analytics, reporting, dashboards, KPI monitoring, AI/ML-driven insights
• Smart Grid Technologies: Grid modernization, distributed energy resources, renewable integration, demand response, digital twins
• Cybersecurity & Compliance: NERC CIP, NERC Reliability Standards, IEC, IEEE standards, utility cybersecurity practices
• Software Delivery: Agile/Scrum, DevOps concepts, product lifecycle management, release management
• Emerging Technologies: IoT, AI/ML, predictive analytics, advanced visualization, decision-support systems

Qualifications

• BACHELOR OF COMPUTER SCIENCE