Product Manager

Position Summary

The Product Manager position oversees the full lifecycle of a product ensuring alignment with the business goals and user needs while improving the overall digital experience.

Position Responsibilities

• Works closely with the Digital Experience Manager, UI/UX Designer, developers and other stakeholders to align product strategy with business and customer goals.
• Provides clear, well written, and easy to understand functional requirements to developers to achieve desired outcomes.
• Identifies new opportunities that align with the product vision to add to the backlog while working current projects through the product lifecycle to ensure the product roadmap is consistently moving.
• Interacts with customers and staff to understand their experience to share with the Director Experience, Digital Experience Manager, and UI/UX Designer to identify opportunities for product improvement.
• Sets ensures product deliverables meet quality standards, customer needs, and business objectives.
• Develops post-launch support documentation and strategies that ensure smooth delivery and minimal disruptions.

Knowledge, Skills & Abilities

• Ability to understand goals, needs, and outcomes to create solutions that not only solve problems, but improve digital experience for customers.
• Ability to make data-driven decisions to solve problems and evaluate issues as needed to ensure products are delivered successfully.
• Knowledge in industry changes, fully exploring all solution possibilities.
• Skilled in reviewing feedback and gathering data necessary to influence and support solutions.
• Skilled in product management methodologies and successful application.

Education & Experience

• The preferred minimum qualifications for this position are: A bachelor’s degree in business administration in any field, OR two (2) years of experience in product management, or a closely related field, OR equivalent combination of education and experience.
• Preference may be given to candidates who five (5) years of experience in product management in lieu of education.

Special Requirements

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
• This position may require occasional travel.
• The employee must be willing and able to perform all job-related travel.
• This position works in a comfortable office setting with a computer for a large percentage of the workday.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.