Product Manager

Responsibilities

• Lead product direction by ensuring the team focuses on meaningful customer and business problems rather than feature delivery alone.
• Build a strong understanding of workforce planning, staffing operations, nursing leadership, finance, HR, and vendor management to inform product decisions.
• Convert customer pain points, market opportunities, and desired outcomes into a practical product strategy and sequencing approach.
• Evaluate and prioritize high-impact opportunities such as unified data visibility, confidence in staffing data, demand forecasting insight, supply optimization, guided decision support, cost control, workflow collaboration, and compliance support.
• Define and track success measures tied to business impact, including staffing efficiency, labor cost reduction, internal fill improvement, forecasting adoption, and confidence in workforce data.
• Partner with cross-functional stakeholders across operations, finance, IT, legal, compliance, and leadership to align on direction while maintaining focus on user needs and outcomes.
• Use discovery methods such as interviews, assumption testing, prototype evaluation, concierge testing, and business-case analysis before committing to complex product investments.
• Apply data fluency to challenge inconsistent metric definitions and clarify how key workforce measures are interpreted across teams and facilities.
• Made informed prioritization decisions in ambiguous situations and identify the best entry point for product adoption and value creation.
• Connect product performance indicators to broader organizational results such as reduced agency spend, lower avoidable overtime, faster staffing gap resolution, and less manual reconciliation effort.

Qualifications

• Proven experience in Product Management, ideally within healthcare, workforce technology, or other complex operational environments.
• Strong knowledge of Agile Scrum practices, including backlog refinement and cross-functional delivery collaboration.
• Experience using tools such as Atlassian Jira for backlog management, prioritization, and issue tracking.
• Solid understanding of metric-driven product development, experimentation, and outcome-based decision-making.
• Ability to engage effectively with diverse stakeholders while balancing customer needs, business goals, and operational constraints.
• Comfort working with ambiguous problem spaces and translating broad challenges into focused product initiatives.
• Strong analytical and communication skills with the ability to assess product viability, adoption factors, and measurable business value.