Product Manager
JobsInMass.com · Boston, MA · 3 days ago
MarketingFull-time
Responsibilities
- Partner with product leadership and cross-functional stakeholders to translate product strategy into a clear, sequenced roadmap for Manifest, with a focus on measurable customer outcomes in readiness, efficiency, and resilience.
- Own product discovery and delivery for specific product areas, from problem definition through requirements, launch, iteration, and adoption.
- Spend time with operators, planners, maintainers, and decision-makers to understand workflows, pain points, constraints, and mission needs.
- Convert customer and operational insights into crisp product requirements, user stories, acceptance criteria, workflows, and delivery plans.
- Work closely with engineering to scope, prioritize, and ship mission-critical software in a high-tempo environment.
- Support the delivery of AI-enabled workflows by helping define user expectations, evaluation criteria, edge cases, and success metrics.
- Collaborate with customer-facing teams to support pilots, deployments, training, feedback loops, and adoption.
- Track product usage, customer feedback, operational impact, and delivery progress to inform prioritization and continuous improvement.
- Communicate clearly across audiences, including operators, executives, engineers, and technical stakeholders.
Requirements
- 3+ years of product management, product operations, technical program management, or related experience building and shipping software products.
- Experience working on enterprise, data-intensive, operational, or mission-critical software.
- Strong product instincts for breaking down ambiguous problems, identifying user needs, sequencing delivery, and balancing customer outcomes with engineering constraints.
- Technical fluency: you can reason credibly with engineers about data systems, APIs, integrations, workflows, tradeoffs, and system behavior.
- Excellent written and verbal communication, with the ability to turn complex information into clear requirements, decisions, and narratives.
- Demonstrated ability to work cross-functionally with engineering, design, customer success, sales, leadership, and external stakeholders.
- Comfort operating in a fast-moving, high-ownership environment with shifting priorities and incomplete information.
- Willingness to engage directly with military or government customers and travel as needed.
Qualifications
- Authorized to work for any employer in the U.S.; Tagup is unable to sponsor visas at this time.
Preferred Qualifications
- Experience delivering software to DoD, IC, DHS, allied defense organizations, government agencies, or other highly regulated customers.
- Familiarity with logistics, maintenance, supply chain, readiness, fleet operations, or operational planning workflows.
- Experience with AI, machine learning, optimization, decision-support tools, or data products.
- Experience supporting products deployed in constrained, edge, disconnected, denied, degraded, or intermittent environments.
- Prior military service, government service, or defense contractor experience.
- Experience working with forward-deployed engineering, field teams, or customer implementation teams.
- If selected, eligibility to obtain a U.S. security clearance.