Product Manager

About the role

IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in innovative solutions and world-class services to Federal Government clients. Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for our rapid growth.

Responsibilities

• Own backend product strategy, roadmap, and prioritization across the Platform, Access, and Security teams; lead the monthly roadmap planning conversation
• Drive product discovery on backend workstreams — research, stakeholder engagement, technical exploration — to make sure the right problems are being solved
• Translate complex government, healthcare, and platform requirements into clear user stories, acceptance criteria, and well-sequenced backlog items
• Partner with engineering leaders on technical trade-offs: API design, data modeling, integration strategy, performance, security, and compliance posture
• Articulate and surface value when teams are doing essential platform or API work that lacks visible program-level pull
• Maintain awareness of MHV roadmap dependencies, VA compliance frameworks (Section 508, privacy, ATO), and platform-level changes that shape product decisions
• Represent the teams at the weekly MHV-on-VA.gov program standup, covering progress, blockers, and what's coming next
• Lead the all-teams sprint showcase every sprint — coordinate the team to land a live demo and produce a clean, high-level deck of accomplishments
• Run backlog refinement and ensure the backlog stays well-groomed, prioritized, and aligned with current strategy
• Coordinate cross-team dependencies (including a recurring biweekly sync with the Liferay front-end team) and surface them in advance of impact
• Triage inbound support requests — assess urgency, route to the appropriate backlog state, and factor into prioritization
• Serve as the point person for production-incident communications to stakeholders and the broader program; get ahead of help-desk volume by proactively notifying field teams of impact and status
• Schedule and approve releases for the Access team
• Coordinate security initiatives, remediations, audits, and access removals across backend and Liferay teams — making sure the right teams know what is needed and by when
• Attend the weekly security sync to stay current on what is coming in the pipeline and identify who needs to be looped in
• Ensure security items with upcoming deadlines are appropriately prioritized in the sprint
• Coordinate product direction across the three-tier delivery structure (Oddcore, Peregrine Digital Services, IronArch) so the platform tells a single coherent story
• Champion mission alignment across the team: make sure engineers, designers, and stakeholders share a deep understanding of the Veteran experience the backend ultimately serves
• Identify documentation and process gaps (especially on legacy API surfaces) and shepherd improvements into the roadmap
• Mentor product practices across the partner team and contribute to organic growth opportunities and proposal support as backend work surfaces them

Qualifications

• 8–10 years of product management experience, including substantial time on backend, platform, or API-driven products
• Demonstrated ability to lead product discovery and translate complex requirements into prioritized, well-formed backlog work
• Strong working knowledge of Agile/Scrum practices and the discipline to keep delivery cadence in good health — including sprint planning, backlog refinement, sprint reviews/showcases, and retros
• Experience managing recurring program-level rituals (weekly standups, sprint demos, monthly roadmap planning, stakeholder reporting)
• Experience defining and tracking data-driven product KPIs and using analytics to guide product decisions
• Comfortable as the point of contact for production-incident communication and stakeholder messaging during operational events
• Track record of partnering with engineering on platform decisions — CI/CD, infrastructure-as-code, cloud-native services, secrets management, security hardening
• Experience working in multi-party delivery structures (prime / sub / sub-to-sub, or JV configurations)
• Strong written and verbal communication; comfortable presenting strategy, trade-offs, and incident posture to senior government stakeholders
• Bachelor's degree in a related field, or equivalent experience
• U.S. citizenship and the ability to obtain and maintain a Public Trust clearance

Preferred Experience

• Prior experience with VA, VHA, or other federal health programs
• Familiarity with MHV, VA.gov, or other Veteran-facing platforms
• Experience managing product on systems integrating with VistA, MPI, CDB, Oracle Health, or similar enterprise health platforms
• Hands-on familiarity with AWS-native services (SSM, Secrets Manager, ALB), Terraform, GitHub Actions, RHEL, and modern CI/CD practices
• Experience with FedRAMP or VA ATO processes for backend platforms
• Background working inside a JV or mentor-protégé contract structure
• Current authorization to work for the Department of Veterans Affairs (active VA Public Trust badge)

Location

Remote, U.S.-based. This role is fully remote. Up to 10% travel may be expected for VA stakeholder meetings, partner working sessions, or IronArch all-hands events.

Benefits

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain coverage options and navigate the healthcare system