Product Manager

Description

We are looking for a Product Manager - Operations & Automation, Legal Vertical to join our Product team focusing on technology that helps lawyers and paralegals serve clients more quickly and efficiently. In this role, you'll have the ability to use your creative energy and ingenuity to lead cross-functional teams through the process of identifying and automating key operational workflows - helping the people who serve injured clients spend less time on manual processes and more time on the work that matters most: getting clients access to the compensation that helps them put their lives back together.

What you'll be responsible for

• Work with business stakeholders and operations teams to identify manual processes and inefficiencies that can be addressed through automation
• Run POCs and Pilots to assess the feasibility of bringing an idea to reality
• Work with UX/Engineering teams to design and build automation solutions and integrations
• Bridge the gap between product management and engineering by defining and articulating the technical requirements
• Cook up rollouts across multiple teams and external partners, driving successful adoption of your solutions

What you'll accomplish

• Provide leadership and ownership of automation solutions that streamline document-driven and communication-driven workflows, enabling lawyers and paralegals to serve clients faster
• Drive the integration of automation capabilities from our core platform into case management systems used by the teams we support
• Develop and deploy solutions that reduce manual effort across high-volume operational processes
• Ensure proper data collection to demonstrate the efficiency gains and adoption of your products and drive new iterations

How your success will be measured

• Delivering on target while understanding business needs
• Making operational efficiency gains - time saved, manual steps eliminated, and throughput improvements
• Driving adoption of automation and AI-powered solutions across teams and partner organizations
• Contributing at least one R&D project per quarter

What we're looking for

• Minimum 2-4 years experience as a product manager
• An analytical approach to products and features with a strong focus on measurable operational improvements
• A strong background with analytics tools such as Google Analytics, Adobe Analytics, Amplitude, etc.
• The ability to simplify complexities for non-engineers (attorneys, paralegals, operations staff, external partners)
• Demonstrated success managing products that involve coordination across multiple stakeholder groups
• The ability to decipher and eliminate ambiguities to drive clear, use case-backed, requirements
• The willingness and ability to work hybrid at least 3 days a week in our El Segundo, CA office

Preferred experience/knowledge

• Experience product managing workflow or process automation solutions
• Experience with rolling out LLM-powered products and agentic workflows
• Conceptual understanding of system integrations, APIs, and data flows between platforms
• Experience working with case management systems or legal operations
• Experience coordinating product rollouts across multiple external organizations or partners
• Knowledge of web and/or mobile development processes

Why Join Us

• Opportunity to make a significant impact in the legal industry
• A collaborative and innovative work environment
• A competitive compensation and benefits package
• Professional growth and development opportunities

Company Information

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth.

Internet Brands is a portfolio company of KKR and Warburg Pincus. Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).

Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra.