Product Manager

This position requires a Bachelor’s degree in Healthcare, Business, IT, or a related field with at least 7 years of relevant work experience. Revenue Cycle certifications are preferred but not mandatory.

Qualifications

• Bachelor’s degree in Healthcare, Business, IT, or a related field
• 7+ years related work experience
• Experience in billing operations for a hospital
• 3+ years product management experience
• Experience with enterprise-level patient financial systems
• Experience with enterprise-level scheduling and/or registration software solutions
• Experience interacting with customers to define and prioritize requirements and specifications
• Software design experience in complex, multi-tasking, real-time, highly available systems (SAFe Agile experience preferred)
• Ability to define and manage complex processes and/or product issues of a broad scope using independent judgment
• Excellent analytical skills
• Excellent interpersonal communication and management skills
• Demonstrated problem-solving skills

Responsibilities

• Leads the full product lifecycle, including product strategy, roadmap planning, requirements gathering, and product launches
• Translates business objectives and customer needs into product requirements, user stories, and development priorities
• Manages and prioritizes the product backlog while collaborating closely with development, QA, and cross-functional teams
• Engages with customers, prospects, and stakeholders to gather feedback, identify market needs, and drive product improvements
• Supports Agile development processes, including sprint planning, daily scrums, reviews, and retrospectives
• Develops product messaging, value propositions, and strategic communications for internal and external stakeholders
• Ensures successful delivery of high-quality software solutions by coordinating across engineering, operations, professional services, and leadership teams