Product Manager

About the role

We’re searching for a Product Manager who knows their way around AI, data, media workflows, and actual delivery pressure. This role will drive the vision, strategy, and execution for AI-powered capabilities across Deluxe’s localization and distribution ecosystem.

Responsibilities

• Define and maintain the AI product vision, roadmap, and strategic outcomes aligned with Deluxe’s platform modernization initiatives.
• Work closely with AI Agent developers, product managers, and operational teams to identify high-impact use cases across localization, metadata, asset management, and distribution workflows.
• Analyze existing processes and datasets to uncover automation opportunities, predictive insights, and agentic AI applications that deliver measurable ROI.
• Ensure AI capabilities enhance user experience, reduce manual data entry, and streamline order-to-delivery execution.
• Communicate strategy, roadmap, milestones, and performance metrics to stakeholders across technology, product, operations, and executive leadership.
• Lead backlog creation and prioritization for AI initiatives, aligning development with business value, operational efficiency, and technical feasibility.
• Partner with engineering to translate complex AI use cases into clear product requirements, user stories, and acceptance criteria.
• Drive discovery efforts: workflow mapping, data analysis, interviews with operators, and evaluation of current tools and systems.
• Build and maintain detailed product specifications for AI agents, automation features, predictive models, and workflow-optimized experiences.
• Facilitate sprint planning, demos, and ongoing refinement with AI development teams.
• Manage risks, dependencies, and roadblocks to ensure reliable delivery of AI features.
• Partner with UX teams to ensure agent-driven workflows remain intuitive, trustworthy, and operator-approved.
• Validate releases using KPIs such as time savings, accuracy improvements, error reduction, and operational throughput.
• Serve as the internal and external advocate for Deluxe’s AI strategy, capabilities, and roadmap.

Qualifications

• 5+ years of experience in product management or product development, ideally with exposure to AI/ML, data-driven products, or workflow automation.
• Strong familiarity with Agile methodologies and managing iterative development cycles.
• Experience transforming business needs into refined roadmaps and backlogs.
• Analytical mindset with the ability to interpret data, evaluate workflows, and quantify product value.
• Excellent communication and presentation skills, able to interface confidently with executive stakeholders, engineers, and operators.
• Demonstrated ability to manage competing priorities and build alignment across cross-functional teams.