Product Manager

About the role

The Role

Clipboard is a Sequoia-backed marketplace connecting nurses and healthcare professionals with long-term care facilities, with over $800M in annual transactions. We're hiring Product Managers to own core domains of the marketplace. Think pricing, matching, reliability, facility onboarding; all the systems the business runs on!

Responsibilities

• Running a Domain
• Where The Right Answer Changes As The Marketplace Changes, And Where Your Mental Model And Prioritization Are The Single Most Valuable Artifact Your Team Has.
• You Will Build the mental model.
• Grounded in customer conversations, support tickets, Salesforce, and our own data.
• Pick the metrics.
• The ones that tell you and the org whether you're serving that customer well.
• When the right metric doesn't exist, you say so and propose the best proxy, limitations stated.
• Steward the improvements.
• Research, experiments, core flow changes, technical investments.
• An excellent PM here doesn’t just move metrics, they make prioritization calls that compound.
• All of this gets written down and shared constantly.
• A one-page mental model your team can reference without you in the room.
• A monthly check-in.
• Enough visibility that engineers make autonomous decisions and leadership can push back at "is this the right bet" rather than "what's the bet."

Requirements

• 2+ years of product management, with experience in marketplaces preferred
• You can query data yourself (SQL or equivalent)
• You've shipped meaningful features on a small, fast-moving team
• You write clearly and often
• You hold a clear point of view and update it visibly when the data disagrees

Qualifications

• Background in marketplace product, ops research, or operating roles at fast-scaling startups is a strong signal

Skills

• Extreme ownership: the buck stops with you regardless of what anyone else did or didn't do
• Extreme curiosity: you ask "why" five times on the same problem before you're satisfied

Benefits

• Remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022
• The leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities

Pay

Not specified

Schedule

Not specified