Product Leader, Data and Digital

About the role

This is a hybrid role requiring at least three days a week in the office. The Product Leader will drive the strategy, design, development, and delivery of AI and digital solutions across Mercer, managing initiatives from ideation through scaling to ensure successful adoption and measurable business outcomes.

You will collaborate with business leaders and product owners to define product roadmaps, align AI and digital capabilities with strategic priorities, and oversee cross-functional teams to deliver scalable, innovative solutions that transform systems, platforms, and client-facing products.

Responsibilities

• Partner with business and product leaders to shape the AI and digital product vision, define key use cases, and prioritize strategic initiatives that drive measurable business outcomes.
• Own the full product lifecycle, from concept through execution, ensuring all products are practical, scalable, and aligned with business objectives.
• Develop and drive the AI and Data strategy, collaborating with technical teams to integrate AI, machine learning, automation, and digital technologies into existing products and operations.
• Oversee the integration and management of both structured and unstructured data into AI models and digital solutions, ensuring data quality, governance, and compliance standards are met.
• Build and nurture strong relationships with business and product owner leaders, acting as a primary liaison between the Data & Digital team and business units to ensure clear communication, prioritization, and collaboration.
• Lead the execution of AI and digital initiatives, coordinating across teams to manage resources, timelines, and dependencies, while monitoring KPIs and establishing feedback loops to continuously optimize solutions.
• Ensure all AI and digital deployments are ethical, responsible, and compliant with security, privacy, and regulatory standards, managing risks related to data security, model explainability, and platform reliability.

Requirements

• 8–12 years of experience in AI product ownership, digital product leadership, or enterprise technology innovation.
• Proven track record of delivering AI and digital solutions at scale within complex environments.
• Strong understanding of AI/ML technologies, digital platforms, data architecture, and product design.
• Ability to engage and influence senior stakeholders across multiple business functions.
• Expertise in agile delivery methods and leading cross-functional teams.

Qualifications

• Strong business acumen with the ability to translate AI and digital capabilities into tangible business outcomes.
• Experience delivering AI-driven and digital solutions at scale within complex organizations.
• Familiarity with responsible AI frameworks, digital governance, and data privacy regulations.

Benefits

• Professional development opportunities, interesting work, and supportive leaders.
• Vibrant and inclusive culture with talented colleagues to create new solutions and impact for colleagues, clients, and communities.
• Career opportunities, benefits, and rewards to enhance well-being, including health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs.

Pay

The applicable base salary range for this role is $164,200 to $328,300. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. This position may also be eligible for performance-based incentives.

Schedule

Hybrid work requiring at least three days per week in the office. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.