Product Lead, Global HRIS
Rippling · New York, NY · 2 mo ago
On-siteEngineeringFull-time
About the role
Ripping provides businesses with a unified platform for HR, IT, and Finance. It consolidates various workforce systems, allowing companies to manage and automate the entire employee lifecycle in one system. For instance, hiring a new employee anywhere in the world can be done in just 90 seconds, covering payroll, corporate cards, computers, benefits, and third-party apps like Slack and Microsoft 365.
Responsibilities
- Own the end-to-end product strategy and roadmap across Premium, Standard, and Partner EOR and Standard Global Payroll.
- Make explicit portfolio tradeoffs between new-market expansion, competitive product depth, operational scalability, reliability, and financial risk.
- Define country and SKU launch readiness across the complete customer journey, including hiring, onboarding, payroll, funding, compliance, support, and go-to-market readiness.
- Build the control and visibility customers need to confidently run global payroll, including payroll preview and editing, approvals, pay schedules, external time-and-attendance inputs, multi-region support, currency flexibility, exports, and reconciliation.
- Improve the EOR employee and admin experience while driving cross-team dependencies such as work patterns, hourly and overnight-shift support, contract requirements, and country-specific hiring rules.
- Build the controls that allow EOR to scale safely, including underwriting, deposits and collateral, hiring restrictions, liability visibility, partner-invoice auditability, reconciliation, and expense compliance.
- Reduce operational effort and payroll cycle time through better onboarding, reporting, exception management, cross-client tooling, partner experiences, automation, and AI.
- Treat payroll accuracy, system reliability, API performance, data integrity, and auditability as core product outcomes, not engineering or operations concerns.
- Define and own a measurable scorecard spanning active employee adoption, revenue, launch readiness, payroll accuracy, customer review time, operational interventions, reconciliation, financial loss, and system performance.
- Lead planning and execution across multiple product and engineering pods, creating clear outcomes, ownership, dependencies, and consequences when priorities shift.
- Develop a deep understanding of global employers, employees, internal operators, and partners through research, product data, and direct customer engagement.
- Communicate strategy, decisions, progress, and risks clearly to senior leaders and cross-functional stakeholders.
Requirements
- 8+ years of product management experience, including ownership of technically complex, high-stakes products at meaningful scale.
- Experience in payroll, global employment, fintech, HR systems, compliance, or another regulated operational domain.
- Strong product judgment and a demonstrated ability to choose between breadth and depth rather than treating every roadmap item as equally important.
- Systems thinking across interconnected products, data models, workflows, APIs, operations, and third-party partners.
- A track record of simplifying complex workflows while preserving correctness, compliance, and user trust.
- Strong analytical and commercial judgment, including defining metrics, evaluating market opportunities, and connecting roadmap investments to adoption, revenue, operational cost, and risk.
- Technical fluency sufficient to influence architecture, integration, data-quality, reliability, and performance decisions.
- Cross-functional leadership across engineering, design, operations, legal, compliance, finance, sales, and support.
- Experience setting direction across multiple teams or PM-owned workstreams and bringing interdependent initiatives to completion.
- AI fluency in how you work and a clear perspective on where AI can safely improve customer and operational workflows.
- A bias toward action, deep ownership, intellectual honesty, and relentless focus on customer outcomes.