Product Lead

Position Responsibilities

• Own the backlog for assigned delivery pods.
• Translate approved initiatives, enhancements, and maintenance items into Product Backlog Items (PBIs) such as epics, features, and detailed user stories/tasks.
• Maintain backlog health, refinement cadence, and multi-sprint readiness.
• Partner with Technology Leads to support estimation and sprint/increment planning.
• Validate delivered functionality against documented requirements prior to release.
• Partner with stakeholders to clarify requirements and business intent for assigned initiatives.
• Facilitate working sessions to refine scope and eliminate ambiguity.
• Communicate business context and objectives to delivery teams to ensure shared understanding.
• Escalate scope gaps, trade-offs, or risks to the Director, Product as needed.
• Manage User Acceptance Test (UAT) processes with stakeholders to achieve their signoff prior to releasing features to Production applications.
• Support execution of platform-specific workstreams within PMO-led enterprise programs.
• Align pod-level milestones to program timelines.
• Provide delivery updates and risk insights to the Product Leadership and/or relevant Initiative Lead(s) for consolidated reporting.
• Support intake processes as needed for enhancements and maintenance items.
• Manage the execution of enhancements and maintenance items assigned to pods.
• Ensure analytics requirements are embedded within user stories.
• Support rapid iteration while maintaining scope discipline.
• Monitor delivery progress and proactively identify blockers.
• Align pod-level commitments with defined capacity allocations.
• Support sizing and forecasting activities led by Product Leadership.
• Monitor sprint-level scope changes that may impact timeline or budget.
• Maintain visibility into initiative progress against approved scope.
• Partner closely with: Technology Leads on feasibility and sequencing, UI/UX Design on experience alignment and artifact completeness, Experimentation & Research on testing and measurement needs, and coordinate dependencies across enterprise systems and integrations as required.
• Maintain structured documentation in approved tools (e.g., Jira, Confluence).
• Support release readiness activities including scope validation and stakeholder communication.
• Drive adoption of automation and AI-assisted practices leveraging AI tools to improve team productivity, automate workflows, and enhance operational efficiency.

Qualifications

• DEGREE TYPE: Bachelor's Degree
• Field(s) Of Study: Computer Science, Engineering, Information Systems, Business Administration, Digital Media or Related Field.
• Master’s Degree preferred
• Experience: 5–8 years of experience in product management, product ownership, or business analysis.
• Experience working within Agile delivery environments.
• Experience writing detailed user stories and managing product backlogs.
• Experience collaborating with cross-functional delivery teams.
• Experience supporting enterprise-scale digital platforms preferred.
• Preferred Experience: operating within internal/MSP hybrid delivery models, experience in hospitality, travel, cruise, gaming, or consumer-facing digital ecosystems, experience supporting web and/or mobile platforms, familiarity with CMS, PIM, personalization frameworks, booking systems, and enterprise integrations.
• Competencies & Skills: Strong backlog management and requirements documentation expertise, Ability to translate business needs into structured, executable scope, Strong facilitation and stakeholder communication skills, Solid understanding of Agile delivery methodologies, Detail-oriented with strong organizational discipline, Data-aware mindset with familiarity in experimentation frameworks, Ability to manage multiple pods or initiatives simultaneously, Strong collaboration skills across Product, Technology, and Design.