Product Install Engineer (OR) - SWIFT - 90% Travel
About the role
Selected candidate must be able to work 6 days/week, 10 hours/day (Installation) Install new tools at customer sites with guidance and supervision as needed following all procedures and consistently complete installations within the required cycle times. Focus on mature tool installations and KLASE upgrade on 1-3 models.
(Tech Problem Solving) Evaluate, analyze, diagnose and troubleshoot technical equipment problems related to installation under guidance and supervision. Troubleshoot and repair basic system level problems, based on technical knowledge, education and training. Seek immediate help from Sr. Engineers and management when problems occur that may exceed knowledge, education and training.
(Reporting) Prepare field service reports and daily passdowns on installation progress and non-conformances under guidance and supervision. Contribute to post-activity Quality Feedback Report. Take ownership of administrative install tasks. (Passdown, install progress, non-conformances)
(Documentation/ Travel) Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods.
(Training) Take LKS training on related tools. Proactively seek out training opportunities with senior PIEs, tech supports and CSEs. Work with senior engineers to get the necessary support.
Responsibilities
- Install new tools at customer sites with guidance and supervision as needed following all procedures and consistently complete installations within the required cycle times. Focus on mature tool installations and KLASE upgrade on 1-3 models.
- Evaluate, analyze, diagnose and troubleshoot technical equipment problems related to installation under guidance and supervision. Troubleshoot and repair basic system level problems, based on technical knowledge, education and training. Seek immediate help from Sr. Engineers and management when problems occur that may exceed knowledge, education and training.
- Prepare field service reports and daily passdowns on installation progress and non-conformances under guidance and supervision. Contribute to post-activity Quality Feedback Report. Take ownership of administrative install tasks. (Passdown, install progress, non-conformances)
- Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods.
- Take LKS training on related tools. Proactively seek out training opportunities with senior PIEs, tech supports and CSEs. Work with senior engineers to get the necessary support.
Requirements
- Typically requires a minimum of 2 years of related experience; or equivalent college degrees without experience; or equivalent work experience.
- ASET (Associate of Science in Electronics Technology), BS in Mechanical engineering, Electronics, or related area, BSEE (Bachelor of Science in Electrical Engineering), or BSEET (Bachelor of Science in Engineering Technology), HNC (Higher National Certificate) and HND (Higher National Diploma) in electrical/electronic engineering
Qualifications
- Minimum 60% of travels domestically and internationally by commercial transportation to customer sites.
Skills
- Technical knowledge, education and training.
- Ability to troubleshoot and repair basic system level problems.
- Ability to prepare field service reports and daily passdowns on installation progress and non-conformances.
- Ability to obtain necessary international travel documents and manage personal lives for extended periods.
- Proactive seeking of training opportunities with senior PIEs, tech supports and CSEs.
- Ability to work independently and seek support from senior engineers when necessary.
Benefits
- Base Pay Range: $29.19 - $49.62 Per Hour
- Primary Location: USA-OR-Hillsboro-Beaverton-KLA
- Additional benefits include but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Pay
- Pay Range: $29.19 - $49.62 Per Hour
Schedule
- 6 days/week, 10 hours/day