Product Information Management (PIM) Specialist II

Role Overview

We are seeking a Product Information Management (PIM) Specialist II to own and optimize product data across a complex, high-SKU, omnichannel retail environment.

Key Responsibilities

• PIM System Ownership & Data Operations
• Own and manage the Product Information Management (PIM) system, ensuring product data is accurate, complete, and consistent across all platforms
• Oversee the publication, syndication, and synchronization of product data to eCommerce sites, marketplaces, and channel partners
• Maintain and optimize integrations between PIM and upstream/downstream systems (e.g., ERP, CMS, eCommerce platforms)
• Troubleshoot PIM-related data and system issues to ensure uninterrupted product data operations

Data Governance, Quality & Enrichment

• Establish and enforce data governance frameworks, validation rules, and quality standards
• Drive product data enrichment, classification, and standardization across attributes, taxonomy, and digital assets
• Conduct audits and quality checks to identify and resolve data inconsistencies or gaps
• Define and monitor KPIs related to data quality, completeness, and time-to-market

Product Content & Catalog Management

• Develop and maintain scalable data models, taxonomies, and product hierarchies to support large product catalogs
• Ensure product content (descriptions, specifications, images, and attributes) is complete, structured, and optimized for digital channels
• Support product launches by ensuring data readiness across all required systems and channels

AI-Enabled Content & Automation

• Leverage AI tools and prompt development to scale and optimize product content (titles, bullets, descriptions), ensuring outputs meet brand, SEO, GEO/AEO, and channel requirements
• Develop, test, and refine prompts to improve the accuracy, consistency, and quality of AI-generated product content
• Establish best practices for integrating AI-generated content into PIM workflows, ensuring alignment with data governance and content standards
• Partner with Marketing and eCommerce teams to validate AI-generated outputs and continuously improve content performance

Cross-Functional Collaboration

• Partner closely with Marketing, eCommerce, Product, IT, and Supply teams to gather, validate, and structure product data
• Act as the central point of contact for all product data and PIM-related initiatives
• Collaborate with stakeholders to ensure alignment on product requirements, workflows, and content strategies
• Provide training and support to internal teams on PIM processes and best practices

Process Design & Continuous Improvement

• Translate business needs into scalable PIM workflows, data structures, and system configurations
• Analyze new product and data requirements and define appropriate processes, interfaces, and standards
• Identify and implement workflow automations and process improvements to increase efficiency and reduce manual effort
• Support system enhancements, testing, and ongoing optimization initiatives

Standards & Compliance

• Ensure product data aligns with applicable industry standards, classifications, and channel requirements
• Support consistent formatting and compliance for data exchange across partners and platforms